Billings Operations Consultant

Overview

This role supports the Finance team with day-to-day billing operations, accounts receivable, commission administration, and related operational tasks.

Responsibilities

Billing & Usage Management

• Prepare monthly usage-based overage calculations and invoices across multiple products.
• Review and reconcile usage reports to ensure billing accuracy.
• Create invoices, process credits and billing adjustments, and resolve billing discrepancies.
• Support AWS and GCP marketplace billing, reconciliation, and payment tracking.
• Maintain accurate customer billing records and schedules.

Accounts Receivable & Collections

• Monitor outstanding invoices and follow up on overdue payments.
• Track incoming payments and assist with payment reconciliation.
• Respond to customer billing and payment inquiries.

Commission Administration

• Assist with monthly and quarterly sales commission calculations.
• Validate commission data, adjustments, and payout reports.
• Support commission tracking and reconciliation.

Reporting & Process Improvement

• Prepare recurring billing, collections, and operational reports.
• Maintain Excel and Google Sheets trackers.
• Document workflows and identify opportunities to streamline manual processes.
• Support ad hoc Finance projects as needed.

Requirements

Required

• 3+ years of experience in SaaS billing, accounts receivable, or finance operations.
• Strong Excel and Google Sheets skills, including pivot tables, lookups, and data reconciliation.
• Experience with subscription billing, invoicing, and collections.
• Strong attention to detail, organizational skills, and ability to work independently.
• Good written and verbal communication skills.

Preferred Qualifications

• Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems.
• Familiarity with usage-based SaaS billing models.
• Experience with CaptivateIQ or other sales commission platforms.
• Exposure to AWS or GCP marketplace billing.

Compensation & Benefits

• New York and California hourly rate for this part-time contract position: between $38 and $60 per hour.
• Expected hours: 20–25 hours per week (approximately 20 hours per week) with flexibility during peak billing periods.
• Exact rate is determined by factors including experience, skills, and qualifications.

Location & Working Arrangement

• Fully remote.
• Remote work is available in the United States in California, Colorado, Florida, Massachusetts, New York, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Utah, and Washington; as well as in the UK, Singapore, and Canada.
• Some roles are hybrid; this listing is for a fully remote arrangement.
• Hiring in Singapore is done in partnership with a local EOR.
• Hiring in Canada is done in partnership with Rippling’s EOR.

Equal Employment Opportunity

Applicants will not face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Reasonable accommodations may be available for applicants with disabilities under the Americans with Disabilities Act and certain state or local laws.