Overview
This full-time Associate-level Bookkeeper role is 100% remote within the United States. The position supports contact-center service operations by ensuring reliable, audit-ready financial record integrity through accurate maintenance, clear documentation, secure handling of confidential information, and timely escalation when exceptions occur.
Responsibilities
- Review and support the Bookkeeper workflow by helping maintain audit-ready documentation.
- Maintain the Bookkeeper workflow by helping protect confidential account information.
- Track the Bookkeeper workflow by reviewing financial inputs against supporting records.
- Reconcile discrepancies before reporting or processing.
- Coordinate tracking of unresolved financial exceptions.
Qualifications
- Confident use of Record Maintenance and Contact Center Service Support while performing bookkeeping duties.
- Apply Invoice Review while keeping exceptions, owners, and tied deadlines organized.
- Document confidentiality decisions clearly enough that another teammate can follow the reasoning.
- Use sound judgment around Financial Controls, including escalation when required instead of assumption.
Preferred Skills and Experience
- Bookkeeping experience with a focus on workflow accuracy
- Invoice review and payment tracking
- Data validation and data quality
- Audit support
- Financial exception resolution and account analysis
- Status reporting and documentation
- Deadline management and process compliance
- Customer communications operations/customer contact-center support experience
Compensation & Benefits
- Base salary: $48,000-$68,000 per year
Location
- 100% remote within the United States