CAPPS Financials Accounts Receivable Analyst

Overview

This role involves supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program as part of the Fiscal Management Statewide Fiscal Systems team. The primary focus is on providing functional and technical support for CAPPS Financials, especially the Accounts Receivable/Billing module, along with other related statewide systems.

Responsibilities

• Provide functional and technical support for CAPPS Financials Accounts Receivable/Billing module and related systems such as HR/Payroll, STARR, and ancillary platforms.
• Perform extensive system configuration changes, support system upgrades, and manage integrations including new platforms like CGI Advantage.
• Apply knowledge of State of Texas policies and public sector operations to ensure compliance and effective system use.
• Utilize advanced technical skills with tools including App Designer, Integration Broker, SQR/SQL, BI Publisher, SAP Business Objects, PUM, Fluid, and Elastic Search.
• Manage and oversee batch jobs (e.g., Run My Jobs) and ensure adherence to security best practices including NIST standards and multi-tenancy for statewide ERP.
• Provide Tier 2 Service Desk support for a large network of Texas state agencies and collaborate with Managed Services vendors for Tier 3 support.
• Coordinate and support Priority 1 & 2 incidents through Major Incident Management (MIM) processes and participate in Disaster Recovery exercises.
• Lead or participate in project management activities such as strategic roadmap development, planning, and cross-functional communication.
• Prepare and deliver executive-level presentations and materials compliant with WCAG 2.1 accessibility standards.
• Develop, analyze, test, and implement requirements for multiple statewide systems including CAPPS, TINS, SPA, and USAS.
• Plan and coordinate annual Fiscal Year processes at the statewide level.
• Compile and present data for audits and open records requests.
• Interpret contractual language, integrate requirements into daily workflows, and ensure vendor compliance.
• Support additional PeopleSoft FSCM modules such as General Ledger, Commitment Control, Asset Management, Cash Receipts, and preferably Accounts Payable, Purchasing/eProcurement, Inventory, Strategic Sourcing, Travel & Expense, and Project Costing.
• Apply ITIL principles for IT service management and IT asset management.
• Maintain adaptability to learn and support new systems and platforms as needed.

Requirements

• Experience supporting CAPPS Financials, particularly the Accounts Receivable/Billing module.
• Strong knowledge of State of Texas policies and public sector fiscal operations.
• Proficiency with App Designer, Integration Broker, SQR/SQL, BI Publisher, SAP Business Objects, and related support tools.
• Experience managing batch jobs and ensuring security compliance with NIST standards.
• Ability to provide Tier 2 Service Desk support and collaborate with vendors for Tier 3 support.
• Familiarity with Major Incident Management processes and Disaster Recovery exercises.
• Project management skills including strategic planning and cross-functional communication.
• Ability to prepare executive-level presentations and WCAG 2.1-compliant materials.
• Experience with multiple statewide systems such as CAPPS, TINS, SPA, and USAS.
• Knowledge of PeopleSoft FSCM modules beyond Accounts Receivable is preferred.
• Understanding and application of ITIL principles.

Location

• Remote position based in Austin, Texas 78711.

Duration

• 12 months plus contract

Compensation & Benefits

• Not specified in the job description.