Client Financial Services Coordinator

Overview

This role is within a mental health services organization dedicated to providing personalized and supportive care to individuals seeking mental wellness. The focus is on delivering quality mental health services through a compassionate, client-centered approach.

The Client Financial Services Coordinator is responsible for managing clients' financial interactions in the mental health care setting. This position ensures accurate billing, payment processing, and insurance coordination to support seamless financial operations and client access to services.

Responsibilities

• Manage client billing workflows and process incoming payments accurately and efficiently.
• Monitor accounts receivable balances and follow up on outstanding client payments.
• Assist clients with insurance verification and detailed benefits inquiries.
• Coordinate and maintain accurate corporate financial documentation.
• Prepare regular financial reports on account statuses for management.
• Provide responsive, professional customer service to clients regarding sensitive financial matters.
• Collaborate closely with clinical staff to integrate financial processes into the care lifecycle.
• Stay informed on mental health industry trends and compliance regulations.

Requirements

• 1-3 years of professional experience in financial services, medical billing, or account management.
• Functional knowledge of insurance processes and mental health billing practices.
• Proficiency in Microsoft Office applications and standard financial software tracking tools.
• High attention to detail and strong organizational skills.
• Strong written communication and interpersonal skills.
• Ability to work independently and collaboratively across multidisciplinary teams.
• Compassionate attitude and commitment to helping others.
• Associate's degree in finance, accounting, or a related field is preferred.

Compensation & Benefits

• Competitive salary package based on experience and skills.
• Eligibility for performance-based bonuses.
• 401(k) retirement plan options.
• Paid time off.
• Regular company events and opportunities for professional growth.

Equal Opportunity

The employer is an equal opportunity organization committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.