Clinical Site Payment Associate Manager

Overview

This role supports a global team focused on innovation and collaboration. The Clinical Site Payment Associate Manager will be responsible for managing and advancing Investigator Payments. The position requires end-to-end knowledge of the clinical site payment process and a customer-oriented approach to support.

Responsibilities

• Process investigator and site payments in compliance with applicable procedures, regulations, contracts, and country-specific requirements.
• Compile and review data from multiple sources, including study budgets, EDC, and CTMS systems.
• Review site invoices (when required) and investigate, resolve, and respond to issues or findings.
• Perform reconciliations and prepare accurate payment accruals and forecasts.
• Develop and maintain standard reports.
• Drive process, system, and reporting improvements, including evaluating opportunities for the adoption of Artificial Intelligence within Clinical Payments.
• Identify, assess, and manage operational and financial risks related to site payments.
• Collaborate effectively with internal and external stakeholders.
• Create, maintain, and/or collect process, project, and financial documentation as required.

Requirements

• Bachelor’s degree or higher in Business, Finance, Accounting, or a related field.
• Minimum of 5 years of experience in clinical payments.

Knowledge, Skills, and Abilities

• Proficiency in English (written and verbal).
• Strong financial, analytical, critical-thinking, problem-solving, and multitasking skills.
• Strong attention to detail.
• Ability to analyze data efficiently and present practical solutions and recommendations.
• Ability to work effectively in a global environment.
• Ability to quickly learn and adapt to new systems and processes.
• Strong customer-oriented mindset and service approach.
• Ability to collaborate effectively with cross-functional internal and external teams.
• Good knowledge of and experience with MS Office, financial systems, EDC, and CTMS platforms.

Contract Type

• Regular

Compensation & Benefits

• Salary range:
  • 45–65k Euro (Italy, Spain)
  • Germany: 60–85K Euro gross annually
• The final offer will be determined within the applicable location-specific range and will depend on the candidate’s confirmed work location, relevant experience, skills, qualifications, internal equity, and role scope.

Location

• Italy or Spain (45–65k Euro)
• Germany (60–85K Euro gross annually)