Collections and Billing Specialist

Overview

Position: Collections and Billing Specialist
Department: Billing
Reports to: Accounts Receivable and Billing Manager
Location: Remote

This position provides collections and billing support for multiple lines of business, including maintaining the financial system and database for customer transactions and administering billing adjustments as part of a larger Finance and Accounting team supporting business activities across foreign and domestic operations.

Responsibilities

• Correspond with program participants and organizations to expedite collection of outstanding receivables.
• Collaborate with billing specialists in managing pre- and post-departure balances.
• Assist with financial plans for participants and institutional customers.
• Generate program bills for participants and institutional customers.
• Produce and maintain billing reports.
• Collaborate with other departments on billing transactions.
• Review multiple daily reports and enter corresponding adjustments in the financial system.
• Validate program pricing billed each program term.
• Resolve customer billing disputes, discrepancies, and irregularities.
• Assist with month-end close by reviewing and posting adjusting entries.
• Perform other duties as assigned.

Requirements

• 2 years of related work experience.
• Strong Excel skills required.
• Solid written and oral communication and strong analytical skills required.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Preferred Qualifications

• Associate's or Bachelor’s Degree in accounting or finance preferred (or equivalent work experience).
• NetSuite financial system experience is a plus.

Compensation & Benefits

• Competitive total rewards package, with benefits offerings that increase total compensation by up to 25%.
• Paid time off and parental leave.
• Gym Reimbursement Program.
• Employee Assistance Program.
• Short-term & long-term disability.
• 6 floating Fridays (based on eligibility rules).
• Study Abroad Program discounts.
• 403(b) Retirement Plan with employer contribution.
• Insurance coverage (life, travel, medical, dental, and vision).
• Flexible Spending Accounts/Health Savings Account (medical and dependent).
• Voluntary benefits (identity theft protection, pet insurance, accident, and critical illness).

Location

Remote.

Background Check

Due to federal regulations, a reference and background check will be conducted as a condition of employment.