Collections Specialist / Accounts Receivable

Overview

This role involves owning Accounts Receivable (AR) and collections end-to-end, working closely with a business owner to bring past-due accounts current and keep cash flow running reliably.

Responsibilities

Accounts Receivable & Collections

• Own collections: Take full responsibility for unpaid balances, past-due accounts, and outstanding invoices without needing constant supervision.
• Proactive outreach: Contact clients confidently, follow up on late payments, and negotiate payment arrangements to bring overdue accounts current.
• Problem-solving on accounts: Identify reasons for payment delays, navigate pushback or difficult client interactions, and resolve billing disputes efficiently.
• Track and report: Maintain accurate records of all collection efforts, payment statuses, and client communications.

Invoicing & Financial Administrative Support

• Invoice management: Assist with generating, issuing, and tracking invoices accurately and on time.
• Financial record keeping: Maintain up-to-date account records, reconcile entries, and assist with basic administrative accounting tasks using tools like QuickBooks.
• Process improvement: Spot bottlenecks in the billing and collections pipeline and work out practical ways to improve cash flow.

Requirements

• Strong AR & collections experience: Proven track record of managing receivables, handling past-due accounts, and lowering aged balances.
• Sales and persuasion skills: Ability to negotiate effectively, overcome objections, and push for resolutions while maintaining a professional relationship.
• Accounting and admin knowledge (nice to have): Hands-on experience with QuickBooks, invoicing workflows, and basic bookkeeping or financial admin.
• Clear communication: Excellent written and verbal English skills with a confident, direct style.
• Self-sufficiency: Ability to work independently in a fast-paced, remote environment and manage multiple priorities.

Preferred Qualifications (Personality & Mindset)

• Assertive and persistent: Willingness to hold clients accountable and follow up until an account is settled.
• Confident communicator: Comfortable picking up the phone or reaching out directly to resolve stalled payments.
• Practical, solution-oriented approach: Focused on getting results and collecting funds.
• Resilient and steady: Able to handle challenging conversations without losing focus or momentum.
• Ownership mindset: Naturally thinks in terms of getting invoices paid (not waiting for account assignment or updates).

Compensation & Benefits

• Salary: $1,200 - $1,600 a month
• Remote work: 100% REMOTE
• Bonuses:
  • $50 birthday bonus
  • $200 testimonial bonus

Location & Work Schedule

• U.S. based executive | Eastern Standard Time (EST) working hours | Full-time (40 hours/week)

Application Process

As part of the initial application, record a 2–3 minute video covering:

• Your background in Accounts Receivable and Collections.
• How you handle difficult or past-due client accounts.
• An example of an account you successfully collected on when it seemed stuck.
• Why you think you’d be a great fit for this role.

Important Hiring Note / Eligibility

This is a remote-first team, but due to international payment regulations, candidates can only be hired if they can receive payments via Wise (SA, UK, US & PH). Before applying, ensure Wise operates and supports local bank transfers in your country of residence/bank location. Applications cannot be processed from regions where Wise services are unavailable.