Commissions Administrator

Overview

The organization is seeking a highly organized, detail-oriented Commissions Administrator who thrives in both independent and collaborative environments. This role focuses on processing and reconciling commission statements, analyzing commission transactions, resolving discrepancies, and ensuring accurate and timely commission payments.

Responsibilities

• Collect, review, process, and accurately input commission statements from multiple insurance carriers.
• Analyze commission transactions and reconcile commission statements with bank deposits to identify and resolve discrepancies.
• Investigate commission variances and collaborate with internal departments and carrier partners to ensure accurate and timely resolution.
• Manage multiple priorities and strict deadlines to ensure commissions are processed accurately and paid on time.
• Respond to agent inquiries promptly, professionally, and accurately while providing exceptional customer service in routine and complex situations.
• Maintain detailed and organized records while ensuring the highest level of accuracy and confidentiality.
• Continuously identify opportunities to improve processes and increase efficiency within the commissions department.
• Perform additional duties related to the commissions department as assigned by the immediate manager.

Requirements

• Must reside and be authorized to work in the USA.
• Previous experience with an IMO or insurance carrier is an asset.
• Strong computer proficiency, including intermediate Excel skills.
• Experience with Adobe Acrobat.
• Ability to quickly learn new software and systems.
• Exceptional attention to detail, accuracy, and organizational skills.
• Strong analytical, investigative, and problem-solving abilities with the capacity to identify and resolve discrepancies.
• Excellent time management skills with the ability to prioritize multiple tasks and meet tight deadlines.
• Self-motivated with a strong work ethic, sense of ownership, and ability to work independently and collaboratively.
• Positive, adaptable, and dependable with a commitment to continuous learning and improvement.

Compensation & Benefits

• Pay Range: $56,160 - $60,320/yr USD
• 401(K) program
• Group benefits coverage (health, vision, dental, and short-term disability)
• Access to mental health supports and an Employee Assistance Program
• Remote opportunities available
• Ongoing training and development

Location

Remote opportunities available.

The compensation range reflects a data-driven estimate of starting base pay for full-time (40 hours per week) employment. Individual pay may vary based on geographic location, job related skills, knowledge, experience, education etc.

The employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities upon request.

The employer has been certified a Great Place to Work 2025-2026.