Overview
This role helps ensure accurate contract pricing, supports revenue optimization efforts, and provides insights that enable informed business decisions. You will maintain pricing integrity, identify opportunities, and help the organization respond to a dynamic healthcare market.
Responsibilities
- Analyze customer, sales, and pricing data to identify trends, risks, and opportunities; proactively resolve potential issues.
- Administer customer contracts and maintain pricing information within revenue management and enterprise resource planning (ERP) systems.
- Audit pricing eligibility, contract compliance, and account alignments to ensure data accuracy and policy adherence.
- Investigate and resolve pricing discrepancies, membership issues, and contract-related inquiries.
- Support pricing strategy initiatives by evaluating promotional programs, pricing changes, rebates, and revenue impacts.
- Create and maintain customer account structures, rosters, and contract documentation across multiple business areas.
- Develop recurring reports, dashboards, and leading-indicator analyses to monitor account changes, pricing performance, and downstream business impacts.
- Partner with Sales, Marketing, Finance, and Business Development teams to implement pricing programs and improve pricing-related processes.
Requirements
- Bachelor’s degree or minimum 6 years of relevant professional experience in lieu of a degree.
Preferred Qualifications
- Experience in the medical device, healthcare technology, or technology industry.
- Experience supporting contract activation, pricing administration, or pricing discrepancy resolution.
- Experience working in a customer-facing or customer support environment.
- Experience using contract lifecycle management systems and rebate or fee calculation tools.
- Experience working with ERP systems such as SAP.
- Experience creating reports and analyzing business, pricing, or customer data.
Compensation & Benefits
United States of America Pay Ranges (Annual):
- USN: $64,400 - $94,400 USD
- US5: $67,600 - $99,100 USD
- US10: $70,800 - $103,800 USD
- US15: $74,100 - $108,600 USD
- US20: $77,300 - $113,300 USD
- US30: $83,700 - $122,700 USD
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
Location
United States of America.
Additional Information
- Posted Date: 10/20/2026. This role will be posted for a minimum of 3 days.
- Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.