Deal Desk Senior Analyst

Overview

A company in the business communications and data solutions industry is seeking a Deal Desk Senior Analyst to support the North America Go-to-Market sales motion. The organization provides real-time communication services that help companies and developers worldwide build improved applications and customer experiences. This role focuses on managing non-standard commercial agreements from initiation to completion, ensuring deals benefit both customers and the organization while maintaining sound financial and operational standards.

Responsibilities

• Build and maintain cross-functional relationships with Product, Legal, Billing, Finance, and Sales teams.
• Identify opportunities to improve policies, processes, and tools.
• Partner with Sales to create commercially sound deals considering price, terms, volume, and risk.
• Lead financial modeling and evaluation of unique deal structures aligned with financial goals.
• Advise throughout the sales cycle on deal strategy, pricing, and contract terms.
• Manage complex contracts and draft or review order forms according to policy.
• Provide full support from quote creation to contract signature.
• Enforce approval frameworks and manage escalations for strategic deals.
• Mentor analysts on deal strategy and contract structuring.
• Help develop and refine contract processes to enable scalable sales execution.

Requirements

• Bachelor’s or Associate’s Degree plus at least 5 years of experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations, preferably in contracting, procurement, or billing; or 7 years relevant experience without a degree.
• Proven ability to manage numerous custom contract requests using standard or newly drafted language.
• Experience collaborating closely with Account Executives and providing strong customer service.
• Detail-oriented and organized, capable of managing multiple priorities in a fast-paced environment.
• Advanced skills in Excel, including financial analysis and scenario modeling.
• Strong verbal and written communication skills with the ability to understand complex concepts.
• Preferred experience with Salesforce, DocuSign, CPQ, Conga CLM, MS Office, or G Suite.

Compensation

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.: $79,840.00 - $99,800.00
• Based in New York, New Jersey, Washington State, or California (outside San Francisco Bay area): $84,480.00 - $105,600.00
• Based in San Francisco Bay area, California: $93,840.00 - $117,300.00
• This role may be eligible for additional compensation.

Benefits

• Competitive pay
• Generous time off
• Parental and wellness leave
• Healthcare coverage
• Retirement savings program

Location

This is a remote position with eligibility for candidates based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, Washington D.C., New York, New Jersey, Washington State, or California (including the San Francisco Bay area).