Overview
This role is a strategic and operational leadership position responsible for overseeing and optimizing the organization’s core financial operations that drive performance. The Director, Global Financial Operations leads Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The role partners with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver scalable financial systems and data-driven operational insights.
Responsibilities
- Oversee and optimize transactional financial operations, including AP, AR, and revenue workflows
- Lead the full lifecycle of AP, AR, and revenue processes to support accurate billing, timely collections, proper disbursements, and compliant revenue recognition
- Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue processes through system enhancements and policy enforcement
- Lead process improvement and financial automation initiatives
- Streamline financial operations using ERP tools and automation to reduce manual work and minimize errors
- Identify and implement best practices to improve workflow efficiency and scalability
- Manage and enhance financial systems and reporting
- Oversee and optimize financial systems to enable real-time visibility and robust reporting on operational performance and cash flow
- Ensure accurate data capture and financial integration across systems to support month-end close and audits
- Build, lead, and develop the financial operations team
- Set clear goals and accountability, and support career development
- Foster collaboration, ownership, and continuous improvement
- Collaborate across functions to align financial processes with business activities
- Serve as a key liaison between Finance and teams such as Sales, Legal, Supply Chain, and Operations
- Partner with Accounting and FP&A to integrate operational finance with broader financial planning
- Ensure adherence to regulatory standards, internal controls, and audit requirements
- Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity
- Provide insights to support budgeting, forecasting, and financial planning
- Support and enhance end-to-end vendor management, including onboarding, compliance, data integrity, and issue resolution
Requirements
- Certified Public Accountant (CPA) preferred; candidates with significant experience in financial operations leadership will be considered without certification
- Minimum education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- Minimum experience:
- 8 years of progressive experience in financial operations
- 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations
- Demonstrated expertise in transactional finance functions, including billing, collections, cash application, AP, and AR
- Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation
- Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation
- Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement
- Exceptional analytical, organizational, and problem-solving skills focused on operational accuracy and efficiency
- Excellent communication and collaboration skills, with experience working cross-functionally across Finance, Sales, Procurement, and IT
Preferred Qualifications
- Proven track record in senior financial operations leadership with direct accountability for AP, AR, and/or Revenue operations
- Experience building and scaling financial operations within high-growth or dynamic environments
- Experience leading ERP system implementations or major financial technology upgrades focused on automation and cross-functional integration
- Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows
- Experience implementing or optimizing a Purchase Order (PO) process aligned with procurement, budget controls, and financial reporting
- Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development
- Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization
- Comfort working in data-rich environments, including leading analytics, reporting, and KPI development to support decision-making
Compensation & Benefits
- Expected base pay range (full-time): $150,000 - $180,000 USD per year
- Annual discretionary bonus eligibility (in addition to base pay)
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and company paid holidays
- 100% employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) retirement plan with company match
Location
- Remote within the United States (100% of work must be performed in a remote office environment)
- Travel: less than 10% travel requirements; occasional planned travel may be required
- Physical demands: ability to use keyboards and other computer equipment
Mandatory Employer Disclosures
- Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
- Notice to Connecticut applicants: The organization may require applicants to submit to a urinalysis drug test in connection with an application for employment.
- Notice to Arizona, Georgia, Indiana, and North Dakota applicants: The organization complies with applicable laws prohibiting smoking in and around places of employment.
- Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- Notice to Rhode Island applicants: The organization complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. The organization is also subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
- Notice to Maryland applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test.
Diversity & Inclusion
The organization is an equal opportunity employer and provides consideration for employment without regard to protected characteristics.
Work authorization note: The organization is unable to sponsor work visas at this time.