Dual Senior Revenue Manager

Overview

This position supports Revenue and Reservations for The Ritz-Carlton, South Beach and The Ritz-Carlton Bal Harbour, Miami.

Schedule: Full Time
Position Type: Management
Location: 1 Lincoln Rd, Miami Beach, Florida, United States, 33139
Located Remotely: Y

Pay Range: $88,000 - $119,000 Annually
Bonus Eligible: Y
Expiration Date: 10/02/2026

Job Summary

Manage rooms and function space inventory to ensure inventory is allocated and restricted appropriately to maximize revenue and profit. Build rates, packages, and hotel sales strategy information in the hotel inventory systems, and recommend pricing and positioning for cluster properties.

Oversee the inventory management system to verify the appropriateness of agreed selling strategies. Analyze revenue, profit, and demand for rooms and space inventory in the market or cluster.

Prepare forecasts, budgets, weekly and daily projections, and review progress. Critique sales strategy effectiveness and prepare historical and future analysis of revenue and profit opportunities.

Responsibilities

Executing Revenue Management Projects and Strategy

• Manage room authorizations, rates, and restrictions.
• Manage function space authorizations, restrictions, and rental.
• Manage rooms inventory to maximize cluster rooms revenue.
• Maintain transient rooms inventory and maximize transient revenue.
• Release group rooms back into general inventory and ensure clean booking windows for customers.
• Ensure hotel sales strategies are implemented in the reservation system and inventory system.
• Prepare sales strategy critiques.
• Monitor transient and group inventory daily to maintain straight-line availability and maximize revenue potential.
• Ensure sales strategies and rate restrictions are communicated, implemented, and modified as market conditions change.
• Support cluster selling initiatives by working with all reservation centers.
• Use reservations and demand forecasting systems to determine, implement, and control selling strategies.
• Ensure property diagnostic processes (PDP) are used to maximize revenue and profits.
• Initiate, implement, and evaluate revenue tests.
• Provide recommendations to improve revenue management process effectiveness.
• Ensure compliance and participation in company promotions and eCommerce channels.
• Ensure hotels follow brand strategies to maintain and/or increase revenue per available room (RevPAR) and revenue per available square foot (RevPAS).
• Understand the working relationships between sales, reservations, and property management systems.
• Participate in quarterly regional reviews.
• Achieve and exceed goals, including performance, budget, and team goals.
• Attend meetings to plan, organize, prioritize, coordinate, and manage activities and solutions.
• Establish long-range objectives and define strategies and actions to achieve them.
• Drive execution of predetermined strategy.
• Demonstrate knowledge of job-relevant issues, products, systems, and processes.
• Understand and meet the needs of key stakeholders (owners, corporate, guests, etc.).
• Identify profit opportunities, create value for clients, and encourage innovation by challenging existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data

• Compile, analyze, and monitor actual sales against projected sales.
• Create long-range forecast for rooms and catering by segment and update every period.
• Create weekly forecast for property operations and staffing purposes.
• Conduct sales strategy analysis and refine as appropriate to increase market share for all properties.
• Maintain accurate reservation system information.
• Analyze period-end and other system data to identify trends, future need periods, and obstacles to goal achievement.
• Generate updates on transient segment each period.
• Assist with account diagnostics process and validate conclusions.
• Provide revenue analysis expertise to general managers, property leadership teams, and market sales leaders.
• Prepare forecasts of revenue, profit, demand, and occupancy for rooms and function space (three-month and six month, long range, and budget).
• Prepare revenue and profit opportunity analyses.
• Manage all revenue, profit, and demand data associated with rooms and function space.
• Develop and/or use analytical tools and systems to maximize revenue and profit.
• Break down information/data into parts to identify underlying principles, reasons, or facts.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Use computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Generate and provide accurate and timely reports and presentations.

Building Successful Relationships

• Develop and manage proactive internal key stakeholder relationships.
• Act as a liaison, when necessary, between property and regional/corporate systems support.

Requirements

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.

Compensation & Benefits

• Pay Range: $88,000 - $119,000 Annually
• Bonus Eligible: Y
• Full-time benefits include coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, and educational assistance.
• All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Benefits are subject to terms and conditions, including rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Location

1 Lincoln Rd, Miami Beach, Florida, United States, 33139
Located Remotely: Y

Equal Opportunity

The organization is an equal opportunity employer and provides access to opportunity. Non-discrimination applies on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Washington Full-time Management Applicants Only

Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.

Washington Full-time Non-Management Applicants Only

Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.