Overview
This role supports financial operations through analysis, reporting, and cross-functional collaboration. Responsibilities focus on improving accuracy, efficiency, and consistency across financial processes, while providing insights that support business decisions.
Responsibilities
- Support dispute and collections efforts.
- Support Accounting with month-end close activities and reserves.
- Prepare and maintain customer reports and aging analysis.
- Manage dispute intake and track issues through resolution.
- Partner with Contract and Legal teams on contractual disputes.
- Engage with Service Delivery teams on design and delivery-related disputes.
- Collaborate with Sales to address customer financial issues.
- Process dispute resolutions and applicable customer credits.
- Participate in dispute and collections meetings with customers.
- Coordinate with internal stakeholders to ensure timely follow-up and issue resolution.
- Maintain accurate records and reporting related to customer account activity.
Requirements
- Bachelor’s degree in Finance or Accounting.
- 1–5 years’ experience in Finance or Accounting.
- In-depth knowledge of financial statements and financial statement analysis.
- Excellent oral and written communication skills, with the ability to communicate and negotiate with internal and external constituencies.
- Strong managerial, planning, organizational, decision-making, interpersonal, analytical, and lateral thinking skills.
- Working knowledge of MS Word, Excel, Outlook, and PowerPoint.
Preferred Qualifications
Compensation & Benefits
- Starting compensation range: $50,000 to $64,300.
- Actual base pay will depend on the candidate’s primary work location and other factors, such as relevant skills and experience.
Benefits include:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Location
United States (job supports financial operations for connectivity services across the country).
Physical Requirements & Work Capabilities
- Standing occasionally: 0–33%
- Walking occasionally: 0–33%
- Sitting and stationary: 67–100%
- Bending occasionally: 0–33%
- Crouching occasionally: 0–33%
- Carrying occasionally: 0–33%
- Reaching occasionally: 0–33%
- Lifting/lowering >1–15 lbs occasionally: 0–33%
- Repetitive hand action (medium dexterity): continuously 67–100%
- Fine manipulating: frequently 34–66%
Audio/Visual needs:
- Hearing: continuously 67–100%
- Near vision: continuously 67–100%
- Far vision: occasionally 0–33%
- Peripheral vision: occasionally 0–33%
Equipment used:
- Computer, printer, fax, telephone, basic office supplies, copier
Notices
- Equal opportunity employer.
- Non-U.S. citizens: prior to granting certain system/network access, the organization is required to notify and obtain approval from federal regulatory agencies. Offers are contingent upon receiving the requisite approval, and non-U.S. citizens must provide personal identifying information required for the approval process.
- Pre-employment screenings: depending on the position and job functions, offers may be contingent upon successful completion of certain pre-employment screenings (including drug-screen, motor vehicle records check, or other pre-employment screening). Refusal to authorize or submit to a required screening may disqualify the candidate.