Finance Operations & Reconciliation Specialist

Overview

This role supports end-to-end payment operations by managing financial reconciliation, merchant settlements, reporting, and day-to-day finance operations.

Responsibilities

• Reconcile transaction and settlement records across internal systems and payment providers.
• Monitor merchant settlements and identify missing, delayed, duplicated, or incorrect payments.
• Investigate and resolve financial discrepancies.
• Prepare Statements of Account and financial reports.
• Manage finance-related merchant inquiries through to resolution.
• Maintain accurate records, trackers, supporting documents, and audit trails.
• Support month-end reconciliation and reporting activities.
• Coordinate with Finance, Account Management, Operations, and other internal teams.
• Recommend improvements to financial controls and operational processes.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2–4 years of experience in reconciliation, finance operations, accounting, or payment operations.
• Strong Excel or Google Sheets skills.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and commitment to accuracy.
• Ability to work independently in a remote environment.
• Ability to manage multiple tasks and meet deadlines.
• Good English communication skills.
• Experience in fintech, payments, or merchant operations is an advantage.

Compensation & Benefits

• Real ownership over products that impact millions of diners and thousands of restaurants globally.
• Opportunity to solve challenging problems in payments, hospitality, and customer experience.
• Fast-moving environment where great ideas quickly become reality.
• Close collaboration with experienced operators, builders, and industry experts.
• Chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally.

Location

Remote