Overview
This role supports finance operations and operational excellence at the intersection of finance and enterprise AI systems. The organization is seeking a NetSuite ERP systems and finance operations professional to own NetSuite ERP lifecycle management, improve Order-to-Cash and Procure-to-Pay process excellence, and strengthen operational controls for audit readiness and SOX compliance.
Responsibilities
- Own the full lifecycle management of the NetSuite ERP environment, including:
- architecture design
- configuration optimization
- integration development
- strategic roadmap planning
- support for General Ledger, AP, AR, Procure-to-Pay, Fixed Assets, Revenue Recognition, Audit, and International Consolidations & Reporting
- Drive end-to-end process excellence across Order-to-Cash and Procure-to-Pay workflows by identifying and resolving gaps between upstream systems and ERP through disciplined integration design and implementation
- Identify and implement automation opportunities across finance workflows, with a specific focus on deploying AI agents to replace manual processes and enhance operational efficiency
- Establish and maintain robust operational controls, including:
- disciplined change management
- comprehensive data governance frameworks
- measurable SLAs across all financial systems to ensure audit readiness and SOX compliance
- Partner with cross-functional teams (Finance, Operations, IT, Engineering) to translate business requirements into scalable system solutions and drive continuous improvement
- Lead system enhancements, upgrades, and third-party integrations while ensuring data integrity, scalability, and operational reliability across the broader application landscape
- Develop and maintain documentation, training materials, and user support processes to champion best practices across finance teams
- Monitor system performance, troubleshoot issues, and implement proactive measures to maintain system stability and security
Requirements
- 7+ years of hands-on experience with NetSuite ERP administration and configuration across multiple financial modules
- Deep expertise in end-to-end financial workflows including AP, AR, GL, month-end close, and consolidation processes
- Experience with AI/LLM technologies and successfully implemented automation solutions in finance contexts
- Excellent analytical and problem-solving skills with attention to detail and a commitment to data accuracy
- Strong stakeholder management abilities, including building trusted relationships with finance leadership and cross-functional teams
- Passion for leveraging technology to transform manual processes and create exceptional operational efficiency
- Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, or related field
- Experience working in fast-paced, dynamic environments with evolving requirements and priorities
Compensation & Benefits
Compensation range: $135K - $280K (expected base compensation; actual offer depends on location, level, and job-related knowledge, skills, education, and experience)
Benefits and perks for full-time employees include:
- Weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch
- Full health and dental benefits, including a separate budget for mental health
- RRSP matching, 401K, Pension Scheme
- 100% Parental Leave top-up for up to 6 months, for either parent
- Annual enrichment benefits:
- Arts & culture, fitness/wellness, quality time, and a workspace improvement credit
- Education & learning stipend for conferences, courses, and coaching
- 6 weeks of paid vacation (30 working days)
- Budget for traveling to other offices if you are remote, plus an annual company offsite
- $500 home office stipend
Location
Remote-friendly, with offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul (with more opening soon). For office-based employees: daily lunch program, plenty of snacks, and regular community and social events. For employees not near an office: co-working benefit so you can work alongside others in your city.
Additional Information
- If accommodation is needed during the recruitment process, provide an accommodations request.
- The organization may use AI-enabled tools to screen and assess applicants against criteria for this position.
- The organization states it will not ask for payment or third-party services (e.g., CV writing) as part of its hiring process.