Finance Systems Manager | EST Canada | Remote

Overview

Finance Systems is seeking an experienced NetSuite Systems Manager to join the team in an individual contributor role. This position focuses on administration, configuration, and support for the NetSuite ERP system and associated Finance Business Systems. You will also serve as a Finance Systems thought leader—championing best practices across IT/functional processes, IT General Controls (ITGC), and process improvement/automation.

This role is 100% remote and reports to the Sr Director of Finance Systems. You will collaborate closely with Business Application, Sales Operations, IT, and the Finance team.

Responsibilities

NetSuite System Administration

• Own day-to-day operations of NetSuite and other Finance Business systems, including hands-on user support and troubleshooting.
• Administer and support NetSuite ERP with focus on Financials, Advanced Revenue Management (ARM), and the Zone billing module.
• Perform system configuration, customization, upgrades, and maintenance, ensuring compliance with change management, ITGC, and SDLC processes.
• Develop and maintain workflows, custom fields, and scripts.
• Manage NetSuite integrations with other business systems.
• Oversee user access management, SOD reviews, and annual/quarterly review processes to resolve segregation of duties conflicts.
• Oversee governance, change management, and end-to-end maintenance, including general ledger accounts, cost centers, products, and other structures needed for stakeholder reporting.
• Manage a ticketing system for tracking open cases/change requests through resolution.
• Optimize system settings, workflows, and customizations for maximum efficiency.
• Ensure data integrity and compliance with SOX regulations.
• Provide training and support to end-users.

Program Management

• Manage/configure finance transformation projects, primarily across the order-to-cash cycle:
  • Lead/Opportunity
  • Contract Management
  • Quoting/CPQ
  • Order Management
  • Revenue Recognition
  • Billing
  • Credit, Collections/Disputes
  • Cash Application
• Collaborate with cross-functional teams (Sales, Legal, Engineering, Finance, and IT) to gather requirements and implement solutions that enhance business processes.
• Identify, scope, and prioritize projects based on business needs; develop detailed project plans (approach, timelines, milestones, and resources) to ensure on-time, within-budget delivery.
• Define data-driven frameworks/processes to identify, measure, and manage program success, focusing on business value (including benchmarking).
• Ensure procedures, processes, and proper change controls are followed for production changes and implementation projects.
• Work with Sales Operations and business application teams on system enhancements.

Dashboard Creation and Reporting

• Use NetSuite native tools and internal dashboarding to create high-performing dashboards tailored to Finance needs.
• Develop reports and visualizations to deliver actionable insights from finance data.

Requirements

• Bachelor’s degree or higher in computer science, information technology, accounting, finance, or a related field.
• 6+ years of progressive experience as a Finance System Administrator with NetSuite and financial systems tools such as Zip, Avalara, Expensify, etc.
• Hands-on IT support experience, including troubleshooting and resolving functional and technical issues.
• Experience with data migration, data mapping, and data integration within NetSuite, including the Advanced Revenue Management (ARM) module, including Zone and Company billing module, and Salesforce integration.
• Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building.
• Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments.
• Demonstrated experience integrating accounting systems with Salesforce / SFDC (ideally including CPQ) and experience with NetSuite Advanced Revenue Management (ARM).
• Experience with project management concepts and tools such as GitHub, Monday.com, and Miro.
• Strong analytical skills and ability to troubleshoot complex system issues.
• Knowledge of core accounting processes such as order-to-cash, procure-to-pay, and record-to-report.
• Highly motivated and able to work effectively in a rapidly changing global, remote environment.
• Ability to work well both independently and in a team environment.
• Excellent communication skills with the ability to partner across functions.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• United States base compensation range: $145,000 - $175,000 CAD.
• Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
• All roles include Restricted Stock Units (RSUs).
• Compensation ranges are country specific; if applying from a different location than listed above, the recruiter will discuss the specific market’s defined pay range and benefits at the beginning of the process.
• Annual leave policy: 30 days per annum. 3 days of annual leave are reserved for shutdown days.

Location

• 100% remote.