Finance Systems Manager | EST United States | Remote

Overview

The Finance Systems team is seeking an experienced NetSuite Systems Manager with strong functional and IT support experience to join the team in an individual contributor role. Responsibilities include administration, configuration, and support for the NetSuite ERP system and associated Finance Business Systems. This role also serves as a finance systems thought leader and champion of best IT/functional practices, IT General Controls (ITGC), and process improvement automation.

This position is 100% remote.

Responsibilities

NetSuite System Administration

• Own day-to-day operations of NetSuite and other Finance Business systems, including hands-on user support and troubleshooting.
• Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing modules.
• Perform system configuration, customization, upgrades, and maintenance, ensuring compliance in change management, ITGC, and SDLC processes.
• Develop and maintain workflows, custom fields, and scripts.
• Manage NetSuite integrations with other business systems.
• Oversee user access management, SOD Reviews, and annual/quarterly review processes to resolve segregation of duties conflicts.
• Oversee governance, change management, and end-to-end maintenance, including general ledger accounts, cost centers, products, and other structures needed for stakeholder reporting.
• Manage a ticketing system to track open cases/change requests to resolution.
• Optimize system settings, workflows, and customizations for maximum efficiency.
• Ensure data integrity and compliance with SOX regulations.
• Provide training and support to end users.

Program Management

• Manage/configure finance transformation projects focused primarily on the order to cash cycle, including:
  • Lead/Opportunity
  • Contract Management
  • Quoting/CPQ
  • Order Management
  • Revenue Recognition
  • Billing
  • Credit
  • Collections/Disputes
  • Cash Application
• Collaborate with Sales, Legal, Engineering, Finance, and IT to gather requirements and implement solutions that enhance business processes.
• Identify, scope, and prioritize projects based on business needs; develop detailed project plans including approach, timelines, milestones, and resources to ensure on-time and within-budget delivery.
• Define data-driven frameworks and processes to identify, measure, and manage program success, focusing on business value (including benchmarking).
• Ensure procedures and proper change controls are followed for all production changes and implementation projects.
• Partner with Sales Operations and business application teams on system enhancements.

Dashboard Creation and Reporting

• Utilize NetSuite’s native tools and internal Grafana dashboards to build high-performing dashboards tailored to Finance needs.
• Develop reports and visualizations to provide actionable insights from finance data.

Requirements

• Bachelor’s Degree or higher in computer science, information technology, accounting, finance, or a related field.
• 6+ years of progressive experience as a Finance System Administrator with NetSuite and financial systems tools such as Zip, Avalara, Expensify, etc.
• Hands-on IT support experience, including troubleshooting and resolving functional and technical issues.
• Experience with data migration, data mapping, and data integration within NetSuite, including Advanced Revenue Management (ARM) with Zone and Company billing modules, and Salesforce integration.
• Administrator-level knowledge of:
  • Privileged access
  • Content groups
  • Multiple charts of accounts
  • Dynamic approval chains
  • Custom objects
  • Tax codes, tolerances
  • Custom workflows
  • Supplier configuration
  • Report building
• Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments.
• Demonstrated experience integrating accounting systems with Salesforce/SFDC, ideally including CPQ, and experienced level with NetSuite Advanced Revenue Management (ARM).
• Experience with project management concepts and tools such as GitHub, Monday.com, and Miro.
• Strong analytical skills with the ability to troubleshoot complex system issues.
• Knowledge of core accounting processes such as order to cash, procure to pay, and record to report.
• Highly motivated and able to work in a rapidly changing global and remote environment.
• Ability to work effectively in both team environments and independently.
• Excellent communication skills and the ability to communicate cross-functionally.

Preferred Qualifications

• None stated.

Compensation & Benefits

• Base compensation range (United States): $144,000 - $173,000.
• Actual compensation may vary based on level, experience, and skill set as assessed throughout the interview process.
• Restricted Stock Units (RSUs) are included for all roles.
• Compensation ranges are country specific. If applying from a different location than listed above, the recruiter will discuss the specific market’s defined pay range & benefits at the beginning of the process.

Location

• 100% remote.
• Compensation range provided for applicants in the United States.