Overview
This role provides support for day-to-day operational and client service activities, including monitoring daily receivables, journal posting, cash reconciliation, and fund position tracking. You will collaborate with management and technical staff to identify business solutions for changes to business processes, policies, and systems.
Responsibilities
- Provide day-to-day support for existing institutional/corporate trust accounts, including:
- Billing for administrative fees and recommending fee increases
- Facilitating transaction closing
- Handling cash and investment transactions
- Monitoring cash activities and compliance items
- Providing debt service calculations
- Executing payment generation and follow-up
- Perform daily cash application and collateral position reconciliation
- Ensure accurate and timely setup (or delegation to associates) of issues across all systems
- Prepare accounts for compliance review and respond appropriately to compliance exceptions
- Assist with global asset setup and maintenance
- Support operational groups to ensure cash processing and procedures align with new products the team onboards
- Perform trade and wire processing for daily trading activity
- Support the Relationship Manager with oversight of client relationships
- Participate in cross-training to learn other Corporate Trust roles and provide support as needed
- Work with the business solutions team to document business requirements for system and process improvement
- Organize and oversee team testing methodology for test scripts and full-cycle testing (unit, integration, system, and QA)
- Other duties as assigned
Requirements
- Bachelor’s degree with finance focus (business admin, finance) or equivalent work experience
- Certified Corporate Trust Specialist (CCTS) or Corporate Trust Master Certification (CTMC)
- 4+ years of experience in the broadly syndicated and/or private credit loan market, or relevant experience
- Typical office environment
- No direct management accountabilities
Knowledge & Skills
- Demonstrated strong client relationship management skills
- Ability to provide positive client experience through associate engagement, technology, workflows, and processing
- Ability to manage multiple projects and timelines
- Exceptional written and verbal communication skills with attention to detail
- Strong operational knowledge of Corporate Trust processes and procedures
Preferred Qualifications
- Advanced MS Excel
- Understanding of credit products and markets
- Strong data reconciliation skills
Compensation & Benefits
- Compensation range: $67,869 - $99,836
- The posted compensation range represents a good-faith and reasonable estimate based on budget and expected starting pay; actual compensation may vary by geographic location, experience level, and other job-related factors.
- Eligible benefits may include:
- Paid Time Off; paid holidays
- 401(k) matching program
- Annual incentive pay
- Comprehensive company-sponsored benefit plan including medical, dental, vision, and other insurance coverage
- Health savings, flexible spending, and dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Various associate banking benefits
- Benefit eligibility requirements vary
Location
Typical Office environment
Application Details
- Posted on 11/02/2026
- Application deadline: 45 days from the posting date unless filled earlier
Equal Employment Opportunity
The employer is committed to inclusion and diversity and provides employment opportunities without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation during the employment process due to a disability, request assistance as needed.