Indirect Tax Compliance Analyst — Use Tax Operations

Overview

This role supports Indirect Tax Compliance for state and local non-income tax obligations, including registrations, business tax filings, exemption certificate management, and use-tax self-assessment and payment across every market where the organization operates.

The position sits within the use-tax function and owns day-to-day certificate issuance, vendor tracking, and purchase monitoring. Work is performed from Mexico with hours aligned to US Pacific or Central business hours.

Responsibilities

• Draft, issue, and track Multiple Points of Use (MPU) and direct-pay exemption certificates for vendors, customizing documentation vendor by vendor when needed
• Maintain and update the certificate register
• Coordinate with Procurement and Sourcing to ensure every new purchase order or contract is flagged for a certificate before first billing, including providing advance notice to vendors when needed
• Partner with Accounting’s General Ledger team to confirm purchases are coded correctly during Coupa requisition review before they become purchase orders
• Monitor vendor invoices against certificates on file, follow up with vendors, and work with Accounts Payable on invoice holds and corrections when tax is charged incorrectly
• Review anomaly-detection flags for transactions posted with no tax or the wrong tax
• Serve as the first contact for vendor questions related to certificates

Requirements

• Experience in tax compliance operations, accounts payable, or invoicing and contract operations, ideally with exposure to US sales or use tax
• Ability to read contracts and purchase orders and extract the data needed for tax certificates
• Experience with NetSuite, Coupa, or a similar accounting or accounts payable system
• Strong Excel or Google Sheets skills for tracking and reconciliation
• Strong attention to detail and ability to manage a high volume of vendor-specific, deadline-driven documents with a consistent process
• Clear written and spoken English communication with US-based stakeholders and vendors
• Ability to work independently during US Pacific or Central business hours

Preferred Qualifications

• Additional experience in indirect tax compliance operations or related processes involving exemption certificate issuance and monitoring

Compensation & Benefits

• Comprehensive benefits and perks are provided to support employees’ well-being and overall health.
• Specific compensation details are not provided in the source description.

Location

• Mexico (work scheduled to align with US Pacific or Central business hours)