Indirect Tax Manager

Overview

This role oversees OTDS engagements, manages client relationships, and drives efficiency gains through process optimization and technology. The Tax Manager leads a team of analysts, ensures operational excellence, and collaborates with clients to identify new outsourcing opportunities.

Responsibilities

• Manage partial and full outsourcing engagements, ensuring timely and accurate delivery of services.
• Lead process improvement initiatives to streamline workflows and increase effective rate.
• Collaborate with clients to identify additional outsourcing opportunities and expand services.
• Prepare risk-aware, legally informed written communications tailored to diverse audiences, including internal stakeholders, customers, and executive leadership.
• Oversee onboarding activities and ensure smooth transition of responsibilities.
• Mentor and coach analysts; allocate resources and review deliverables.
• Utilize ERP systems and data tools to optimize processes and reporting.
• Maintain compliance with organizational standards and audit requirements.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field required.
• 8+ years of experience in tax operations, outsourcing, or consulting; supervisory experience required.
• Advanced knowledge of ERP systems (SAP, Oracle) and tax technology tools.
• Demonstrated ability to communicate effectively with clients through clear, professional, audience-appropriate written and verbal communication.
• Strong leadership, project management, and client relationship skills.
• Ability to identify and implement efficiency gains through technology and process improvements.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation).
• Company-paid parental leave.
• Generous time off package.
• Multiple benefit plans; eligibility begins on day one of employment.

Location & Work Environment

• Work schedule: Regular, 40 hours/week.
• Travel: 10–25%.
• Physical activity requirements:
  • Prolonged periods of sitting and computer use
  • Ability to hear, understand, and distinguish speech and sounds
  • Frequent repetitive motions with hands
• Equal Employment Opportunity and accommodations:
  • The employer is an equal employment opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.

Equal Employment Opportunity Disclaimer

The organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law.