Int Payroll Support Consultant

Overview

The Payroll Support Consultant provides technical payroll expertise and client service support for teams involved in Client Onboarding and Account Management. This role serves as a liaison between clients, internal teams, and external partners to support smooth transitions, resolve payroll-related issues, and contribute to continuous improvements to payroll processes.

Responsibilities

• Provide detailed information to internal and external stakeholders on payroll data requirements and impacts on retirement plan administration.
• Guide clients through payroll system integrations, advocating best practices and system capabilities.
• Maintain client relationships to ensure ongoing needs are met.
• Participate in projects to improve payroll data integration tools and processes.
• Develop and refine educational materials and resources to enhance payroll process understanding among clients and internal teams.

Requirements

• Two years of experience in payroll administration, preferably in the retirement plan or financial services industry.
• Strong attention to detail.
• Excellent communication and customer service skills.
• Good problem-solving, analytical, and organizational skills.
• Ability to work as part of a team.
• Proficient in payroll software, MS Office, and database systems.

Preferred Qualifications

• Experience with retirement plan administration.

Compensation & Benefits

• Salary: $61,000–$68,000 (estimated range).
• Bonus Eligibility: Typically eligible for an Annual Bonus based on the company bonus plan and individual performance, at company discretion.

Location

• Hybrid

Work Authorization

Applicants must be authorized to work for any employer in the U.S. The employer is unable to sponsor or take over sponsorship of an employment visa at this time.

Disclaimer

Beware of fake job offers.

• The employer will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email.

This job description is not a contract of employment and does not set specific job responsibilities. The employer may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. If an employee or applicant requests an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.