Investor Reporting Analyst-Capital Markets

Overview

This role involves preparing and reconciling complex monthly investor reporting and remittances with minimal supervision. The position requires processing all cash movements and related general ledger entries, as well as responding to internal and external inquiries related to investor reporting. The individual is responsible for managing risk by adhering to policies and procedures, ensuring actions support a positive customer experience, and operating within the organization's risk appetite.

Responsibilities

• Process, reconcile, and prepare investor reports for complex portfolios in accordance with investor servicing guides or agreements.
• Reconcile investor remittances up to $40,000,000.
• Maintain and improve procedures and controls related to daily, weekly, and monthly reporting activities.
• Assist in preparation for annual external audits, internal audits, and investor audits.
• Resolve reporting and remittance discrepancies with investors as needed.
• Ensure tasks comply with investor guidelines and timelines.
• Serve as point of contact for investors regarding outstanding checks, stop payments, remittance, and reporting differences.
• Provide support and data to resolve compliance or regulatory issues.
• Collaborate with other departments to ensure investor guidelines are met.
• Monitor, research, and resolve unapplied funds and outstanding receivables.
• Review internal and external reporting at month-end.
• Conduct research to assist other departments in issue resolution.
• Post data into ACE/MortgageServ systems.
• Ensure remittances are completed accurately and on time.
• Support projects and initiatives aimed at enhancing the investor reporting system.

Requirements

• Bachelor's degree in a related discipline preferred or equivalent work experience.
• 1-3 years of experience in Mortgage Banking or Investor Reporting, including account reconciliations and research.
• Experience with MSP preferred.
• Prior experience with Freddie Mac, Fannie Mae, and Ginnie Mae preferred.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Excellent verbal and written communication skills.

Compensation & Benefits

• Total base pay range: $54,400 to $111,500 annually.
• Base salary varies based on role, relevant skills, experience, education, and geographic location.
• Eligibility to participate in an incentive compensation plan based on company, line of business, and individual performance.
• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.

Location

• Virtual position based in Ohio 00000.

Additional Information

• No supervisory responsibilities.
• The organization is an equal opportunity employer committed to inclusive hiring practices regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military or veteran status, or any other legally protected status.
• Unsolicited resumes from search firms or staffing agencies without an active agreement will not be accepted.