Overview
This role leads administration, optimization, integration, governance, and continuous improvement for the organization’s Finance systems portfolio. NetSuite serves as the core ERP platform, supported by Coupa, Concur, FloQast, and related applications that support critical financial operations.
Reporting to the Manager, IT SOX & Corporate Applications, this position serves as the primary technical owner for NetSuite and the broader Finance systems landscape. The role translates accounting and business requirements into scalable, secure, well-controlled technology solutions supporting financial reporting, procure-to-pay, expense management, month-end close, audit readiness, and SOX-regulated processes.
Responsibilities
Finance Systems Administration and Governance
- Own administration, optimization, governance, and the strategic roadmap for Finance systems, including NetSuite, Coupa, Concur, FloQast, and related applications.
- Serve as the primary technical owner and subject matter expert for Finance systems architecture, configuration, integrations, security, and support.
- Develop and maintain system standards, documentation, operating procedures, and governance processes to promote scalability, reliability, and compliance.
- Drive platform enhancements and process improvements that improve user experience, operational efficiency, reporting capabilities, and control effectiveness.
- Establish and maintain disciplined change management practices, including requirements gathering, testing, approvals, deployment controls, and documentation.
Finance and Accounting Enablement
- Translate accounting and finance requirements into practical NetSuite solutions across close, revenue, billing, procure-to-pay, accounts payable, purchasing, cash, inventory, intercompany, consolidations, reporting, and audit support.
- Support monthly and quarterly close requirements by improving workflows, reports, reconciliations, saved searches, dashboards, and exception reporting.
- Create reporting capabilities to support consolidation of financials across multiple subsidiaries, entities, departments, and management reporting layers.
- Improve accounting processes and workflows for various segments of the business, including processes introduced through acquisitions or new business units.
- Partner with the VP Controller and Accounting leadership to prioritize system work based on financial reporting risk, operational urgency, compliance impact, and business value.
External Consultant and Project Management
- Own relationships with external consultants, implementation partners, and managed service providers supporting Finance applications.
- Oversee project scope, timelines, budgets, solution design, testing, documentation, and knowledge transfer activities.
- Evaluate vendor and consultant recommendations to ensure proposed solutions meet organizational requirements for scalability, supportability, compliance, and long-term maintainability.
Integrations, Systems, and Data
- Support integrations between NetSuite and adjacent finance or operational systems, including expense management, procurement, inventory or warehouse tools, banking, reporting, and other finance applications.
- Partner with IT and business owners to troubleshoot integration errors, data mapping issues, master data governance concerns, and failed or incomplete transactions.
- Support acquisition integration activities, including subsidiary setup, master data alignment, data migration, reporting layers, process stabilization, and post-close support.
- Help define the long-term architecture and roadmap for the Finance systems ecosystem to ensure solutions remain scalable, maintainable, and aligned with business objectives.
Training, Adoption, and Stakeholder Support
- Provide practical training, guidance, and job aids for new and existing users across Accounting, Finance, Supply Chain, and other business teams.
- Build credibility with accounting users by understanding process pain points and communicating solutions in clear business language.
- Create a consistent intake and prioritization process for enhancement requests, support tickets, close-related issues, reporting needs, and control remediation items.
- Manage support tickets issued through ServiceNow or similar ticketing tools, where applicable.
Audit, SOX, and Compliance Support
- Support the external audit process by helping Accounting and related teams gather system evidence, access support, configuration information, audit documentation, and reports required by external auditors.
- Partner with Accounting, SOX owners, and external auditors to investigate and resolve audit findings, account discrepancies, access concerns, and issues of non-compliance.
- Support user access reviews, role design reviews, segregation of duties analysis, change management evidence, and control remediation activities.
- Ensure finance application administration practices support audit readiness, including evidence retention, approval documentation, and clear ownership of configuration decisions.
- Participate in risk assessments, control improvement initiatives, and governance activities related to Finance technology.
Requirements
- 5+ years of progressive NetSuite administration, finance systems, and ERP implementation experience, with hands-on configuration responsibility in a complex company environment.
- Strong NetSuite technical skillset across roles and permissions, workflows, saved searches, reports, dashboards, custom records, forms, bundles, release management, sandbox testing, and production deployment practices.
- At least one year of experience using or administering Coupa.
- Working understanding of core accounting and finance processes, including close, procure-to-pay, order-to-cash, inventory, revenue, consolidations, intercompany, reporting, and audit support.
- Experience managing or coordinating external consultants, developers, or implementation partners.
- Experience with integrations between NetSuite, Coupa, Concur, and other finance or operational systems.
- Strong verbal and written communication skills, including the ability to explain technical issues to Accounting and Finance stakeholders.
- Ability to take ownership, prioritize competing requests, manage details carefully, and operate in a public-company control environment.
- Bachelor’s degree in Accounting, Finance, Information Systems, Business, or a related field, or equivalent experience.
- Public company, SOX, external audit, regulated life sciences, healthcare, or similar controlled-environment experience.
Preferred Qualifications
- Experience supporting acquisitions, subsidiary expansion, multi-entity reporting, post-close integration, or ERP stabilization after business combinations.
- Experience with expense management, procurement, contract lifecycle, warehouse/inventory, banking, reporting, or other systems that integrate with NetSuite.
- NetSuite certification, SuiteAnalytics, SuiteFlow, SuiteScript familiarity, or comparable technical credentials.
- SAP Concur, ServiceNow, procurement systems, reporting tools, or similar finance application experience.
Compensation & Benefits
Base Salary (Anticipated)
- San Francisco Bay Area Roles: $112,000—$140,000 USD
- Brisbane, California: $112,000—$140,000 USD
- Remote: US only roles: $120,000—$140,000 USD
Final salary depends on factors including experience and education, and the role may be eligible for additional discretionary bonuses/incentives and restricted stock units.
Competitive Total Rewards Package includes
- Competitive base salary and incentive compensation
- Health and welfare benefits, including a gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
Location
- Brisbane, California
- San Francisco Bay Area roles
- Remote: US only roles