Manager - Business Process Outsourcing (52798)

Overview

The organization is seeking a Business Process Outsourcing Manager to join its Advisory Department. This role oversees day-to-day financial operations for client engagements and helps manage onshore and offshore teams performing transactional and technical accounting activities, synthesizing data into reports and analysis.

Responsibilities

• Run day-to-day financial operations for clients, including the general ledger, payables, receivables, payroll, collections, and financial reporting
• Monitor the team’s usage of internal procedures, processes, and controls
• Manage both onshore and offshore staff performing transactional activities, technical accounting activities, and data synthesis for client reports and analysis
• Assist in the preparation of financial statements in compliance with official guidelines and requirements
• Manage communications with vendors, customers, partners, shareholders, banks, and other interested parties for each client
• Manage journal entries, reconciliations, and coordinate efforts for monthly and annual closing processes
• Assist in the preparation of budgets and forecasts
• Review accounting information to identify and resolve inaccuracies or imbalances
• Convert customers to new accounting systems and perform cleanup activities on clients’ books and records
• Advise and assist with technical accounting decisions
• Develop models and analysis for client requests
• Support ongoing improvement of internal operations by incorporating input from key business stakeholders (or senior staff) and developing process, technology, or structural improvements

Requirements

• Outstanding interpersonal communication skills; able to develop trusted relationships in person, over the phone, and in written communications
• Proven experience as a Controller, Assistant Controller, or other similar position
• Experience across multiple industries, with professional services, manufacturing, construction, and healthcare particularly valued
• Excellent knowledge of accounting and financial processes and the structures needed to run them efficiently and effectively (including budgeting, financial closure, and reporting)
• Knowledge and experience of GAAP (Generally Accepted Accounting Principles)
• Understanding of data analysis and forecasting
• Experience with multiple accounting systems, which could include Quickbooks, Xero, Dynamics, NetSuite, Intacct, and other middle-market accounting and ERP packages
• Expert level Excel skills
• Strong organization and ability to prioritize
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving ability
• Bachelor’s degree in accounting, finance, or a relevant field is preferred
• Experience participating in an ERP implementation is a plus
• Professional certification (e.g., CPA) is a plus

Compensation & Benefits

• Competitive compensation and benefits
• Flexibility to manage personal and professional life