Manager, Tax Technology

Overview

This role leads the delivery of technology-enabled tax solutions leveraging the TT360 platform. Responsibilities include overseeing multiple client implementations and project teams, providing delivery leadership and technical oversight, and supporting client engagement to ensure high-quality execution across concurrent initiatives. The manager also partners with leadership to drive business growth through client-focused solution delivery, standardization, and scalable implementation practices.

Responsibilities

• Lead and oversee multiple TT360 implementations, ensuring successful execution across planning, requirements gathering, solution design, configuration, testing, knowledge transfer, and cutover activities.
• Provide delivery oversight and act as an escalation point for projects led by Consultants, Senior Consultants, and Leads.
• Serve as a subject matter expert for TT360 capabilities, third-party tax engines, and ERP integrations; advise clients on best-fit solutions.
• Facilitate and lead client sessions to define functional and technical requirements, business processes, and data impacts related to TT360 deployments.
• Ensure alignment between TT360 platform capabilities and client tax, accounting, and operational requirements.
• Provide leadership, coaching, and mentoring to project team members to support performance, skill development, and career progression.
• Assist with recruiting, evaluating, and onboarding new team members as needed.
• Provide leadership visibility into project performance, including production status, revenue, and expense tracking.
• Participate in divisional planning, leadership meetings, and operational reviews.
• Contribute to the development and maintenance of TT360 delivery standards, implementation templates, documentation, and reusable assets.
• Support business development by assisting with solution scoping, client discussions, and identification of new and expanded service opportunities.
• Support internal TT360 innovation initiatives, product enhancements, or process improvement efforts.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Information Technology, Accounting, Engineering, Computer Science, or a related field required.
• 6–10 years of progressive experience in tax technology, consulting, or implementation delivery roles.
• Strong understanding of third-party transaction tax engines and tax automation solutions.
• Subject matter expertise in tax processes, system integrations, and data flows.
• Experience working with ERP systems such as SAP, Oracle, or similar platforms, including financial modules.
• Demonstrated ability to lead project teams, provide work direction, and manage multiple concurrent initiatives with limited oversight.
• Excellent verbal, written, and executive-level communication skills.

Preferred Qualifications

• PMP or formal project management experience preferred.

Compensation & Benefits

• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation).
• Company paid parental leave.
• Generous time off package.
• Multiple benefit plans; eligibility begins on day one of employment.
• Additional employer information includes employee-focused benefits such as low turnover and tenured teams.

Work Environment & Physical Requirements

• Work schedule: Regular, 40 hours/week.
• Travel: Up to 50%.
• Physical activity:
  • Prolonged periods of sitting and computer use
  • Ability to hear, understand, and distinguish speech and sounds
  • Frequent repetitive motions with hands

Equal Employment Opportunity & Accommodations

The employer is an equal employment opportunity employer committed to providing equal employment opportunities to applicants and employees and does not discriminate based on race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law.

Reasonable accommodations are available for qualified individuals with disabilities. (Details about requesting accommodations are available through Human Resources.)