Nonqualified Fund Operations Specialist

Overview

This role is responsible for the creation and ongoing maintenance of various fund lists, tracking fund and corporate actions specific to plan liability recordkeeping, and overseeing unique/custom earnings processing, fund setup, and pricing.

Responsibilities

• Create and maintain approved and available fund lists, including corporate action processing specific to nonqualified plan liability recordkeeping, minimum investment requirements, and other fund notices where appropriate.
• Monitor and coordinate corporate action changes with the applicable Operational teams.
• Oversee and maintain the fund-specific earnings processing calendar and perform quality reviews of processing (including fixed rate updates, interest crediting, custom stock earnings, and similar activities).
• Understand plan setting requirements and specifications to identify potential transactional issues within the recordkeeping system as they relate to funds and fund setup.
• Follow all standard operating procedures and controls.
• Manage multiple tasks effectively while maintaining high productivity and strong service quality.
• Pursue resolution of aged items with internal departments and service partners.
• Research and resolve issues that arise through client and/or client service managers.
• Serve as a resource and subject matter expert for other team members regarding issue resolution, procedures, and system functionality in one or more areas.
• Assist management and departmental teams with projects as needed.
• Interact with vendors to ensure systems are updated properly and operating as anticipated; escalate vendor issues to management.
• Assist with the creation and maintenance of procedures and policy documents.
• Support training of more junior staff and new hires; provide cross-training and mentoring as required.
• Work in a fast-paced, dynamic environment with a high degree of urgency and accuracy.
• Maintain regular, reliable, and punctual attendance.
• Protect, secure, and properly handle all confidential data held by the employer to prevent unauthorized access, improper transmission, and/or unapproved disclosure of information.

Requirements

• Bachelor’s degree in a business-related field or industry experience, or a combination of education and experience.
• Minimum 2+ years’ experience working in a related position in the retirement services sector.
• Advanced understanding of nonqualified concepts as they relate to liability recordkeeping and trading.
• Strong MS Office skills, including Excel.
• Familiarity with nonqualified liability recordkeeping, asset trading concepts, and corporate actions.
• Good written and oral communication skills.
• Strong attention to detail.

Preferred Qualifications

• Fund management experience.

Compensation & Benefits

Not provided.

Location

Newport