Operations Specialist

Overview

The organization is seeking an Operations Specialist to provide business support and administrative functions within the Transformer division. This role supports operational leaders across commercial business processes and required communications, including final invoicing. Responsibilities include assisting regional operational leadership with quoting, order entry, purchasing, pricing change orders, and invoicing customers.

Responsibilities

• Manage and update the division’s monthly activity log and backlog, maintaining accuracy and timeliness.
• Support developing and maintaining business forecasts to provide critical insights for strategic decision-making.
• Monitor revenue accrual and clearance processes to help ensure profit margins align with company goals.
• Support pricing change orders.
• Analyze and track labor and expenses to evaluate and improve cost efficiencies.
• Oversee daily administrative operations to ensure a smooth and efficient office environment.
• Ensure accurate and timely entry of daily and weekly timekeeping records.
• Retrieve and verify Purchase Orders from portals and customers, ensuring accurate commercial data.
• Generate fixed-price and time & material invoices.
• Invoice all tickets.
• Maintain confidentiality of sensitive commercial and financial data, ensuring data protection and avoiding conflicts of interest.

Requirements

• Minimum 3 years' experience in service business billing or related function.
• Strong organizational and multitasking abilities.
• Comfortable working cross-functionally and managing multiple priorities.
• Proficient with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Proficient using CRM and ERP systems to support customer relations and enterprise resource planning.
• Able to work remotely with minimal travel.
• High school diploma or GED required.
• Legally authorized to work in the United States.
• Valid driver's license.
• Must successfully complete a background check and pre-employment/random drug tests.

Preferred Qualifications

• Bachelor’s degree in business or related field preferred (or equivalent experience).
• Previous experience in the power generation industry.

Compensation & Benefits

• Competitive compensation with merit-based raises.
• Full benefits: medical, dental, and vision coverage fully paid for employees, starting the month after hire.
• 401(k) with company match (Traditional & Roth options) + free investment guidance.
• Education support: paid training, certifications, and industry memberships.
• Generous PTO: paid vacation, holidays, and sick leave.
• Employee Assistance Program: legal, financial, and mental wellness support.

Location

Remote work with minimal travel.