Overview
This is a remote role available to candidates residing in Oregon, Washington, Idaho, or Utah. The position involves working a remote schedule while supporting payment activities within the organization’s finance department.
Responsibilities
- Monitor, review, and process invoices, statements, voucher check requests, and other payment documentation to ensure correct general ledger account coding aligned with corporate budgets.
- Research and respond to payment inquiries from vendors, providers, members, and business partners.
- Establish and maintain Electronic Funds Transfer (EFT) setups, including bank relationship changes for providers.
- Balance and record payments made to subscribers, providers, hospitals, and vendors, ensuring reconciliation with documentation and reports.
- Audit payments for accuracy prior to release.
- Review, correct, and reissue EFT failures.
- Maintain check control logs and claims balancing information according to departmental protocols.
- Research payment issues, place stop payment orders, and generate replacement payments as necessary.
- Apply payables best practices and protocols to all payment and EFT requests, reviewing documentation for completeness, accuracy, and appropriate approvals.
- Facilitate improper check endorsement processes in partnership with banking institutions.
- Research and respond to discrepancies in the Payables sub-ledger as requested by the Financial Accounting and Reporting team.
- Complete daily banking functions including positive pay research and decisions.
- Process mass payment requests.
- Utilize workflow and other technologies to research outstanding issues and void or reissue payments as appropriate.
- Update applicable systems to support other departments in resolving outstanding questions from customers, members, and business partners.
- Meet or exceed all stated performance production quality and throughput metrics.
- Use imaging and data depository systems to respond to research inquiries and requests.
- Create and maintain records of voided checks and check tracers for audit and informational purposes.
- Contribute to quality initiatives and encourage process improvements within the team and department.
Requirements
- Associate's degree in Accounting, Finance, Business, or equivalent combination of education and experience.
- Minimum of 2 years of general accounting, accounts payable, or disbursement accounting experience.
- Demonstrated knowledge of Accounts Payable processes.
- Proficiency with personal computer software applications including intermediate Excel, Word, email, and calendaring software.
- Ability to process detailed data accurately.
- Strong interpersonal skills, self-motivation, excellent communication, customer service orientation, tolerance for ambiguity, and sound decision-making.
- Good judgment in handling confidential matters.
- Ability to plan and organize work to meet deadlines.
- Flexibility to work outside normal business hours during periods of heavy workloads.
- Experience with AI tools and technologies to enhance productivity and decision-making is highly desired.
Work Environment
- Primarily office-based work environment.
- May require overtime and work outside normal business hours.
Compensation & Benefits
- Expected hiring range: $20.49 to $30.82 per hour.
- Full hourly range: $19.40 to $34.90 per hour.
- Bonus target: 5%.
Benefits include:
- Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Generous paid time off varying by role and tenure, plus 10 company-paid holidays.
- Market-leading retirement plan with company match on 401(k) contributions and potential discretionary contributions based on company performance (no vesting period).
- Up to 12 weeks of paid parental leave (eligibility requires 12 months of continuous service immediately preceding leave).
- Award-winning wellness programs.
- Employee Assistance Fund.
- Commute and parking benefits.
Additional Information
- Remote work requires a wired internet connection (no satellite or cellular) with minimum upload speed of 5 Mbps and download speed of 10 Mbps.
- New hires must have access to a personal mobile device to set up Multi-Factor Authentication (MFA) for system access.
- The organization is an Equal Opportunity employer committed to a drug and tobacco-free workplace.
- Background checks are required.
- Accommodations are available for applicants with medical conditions or disabilities during the application process.
Location
Remote role for residents of Oregon, Washington, Idaho, or Utah.