Overview
This is a remote role available to candidates residing in Oregon, Washington, Idaho, or Utah. The position involves working a remote schedule while supporting payment activities within a health care-focused organization.
Responsibilities
- Monitor, review, and process invoices, statements, voucher check requests, and other payment documentation to ensure correct general ledger account usage aligned with corporate budgets.
- Research and respond to payment inquiries from vendors, providers, members, and business partners.
- Establish and maintain EFT setups, including bank-relationship changes for providers.
- Balance and record payments to subscribers, providers, hospitals, and vendors, ensuring reconciliation with documentation and reports.
- Audit payments for accuracy prior to release.
- Review, correct, and reissue EFT failures.
- Maintain check control logs and claims balancing information according to departmental protocols.
- Research issues, place stop payment orders, and generate replacement payments as necessary.
- Apply payables best practices and protocols to all payment and EFT requests, reviewing documentation for completeness, accuracy, and approvals.
- Facilitate improper check endorsement processes in partnership with banking institutions.
- Research and respond to discrepancies in the Payables sub-ledger as requested by the Financial Accounting and Reporting team.
- Complete daily banking functions including positive pay research and decisions.
- Process mass payment requests.
- Utilize workflow and other technologies to research outstanding issues and void or reissue payments as appropriate.
- Update applicable systems to support other departments in resolving outstanding questions.
- Meet or exceed all stated performance, production quality, and throughput metrics.
- Use imaging and data depository systems to respond to research inquiries and requests.
- Create and maintain records of voided checks and check tracers for audit purposes.
- Contribute to quality initiatives and encourage process improvements within the team and department.
Requirements
- Associate's degree in Accounting, Finance, Business, or equivalent combination of education and experience.
- Minimum of 2 years of general accounting, accounts payable, or disbursement accounting experience.
- Demonstrated knowledge of Accounts Payable processes.
- Proficiency with personal computer software applications including intermediate Excel, Word, email, and calendaring software.
- Ability to process detailed data accurately.
- Strong interpersonal skills, self-motivation, excellent communication, customer service orientation, tolerance for ambiguity, and sound decision-making.
- Good judgment in handling confidential matters.
- Ability to plan and organize work to meet deadlines.
- Flexibility to work outside normal business hours during periods of heavy workloads.
- Experience with AI tools and technologies to enhance productivity and decision-making is highly desired.
Compensation & Benefits
- Expected hiring range: $20.49 to $30.82 per hour.
- Full hourly range: $19.40 to $34.90 per hour.
- Bonus target: 5%.
Benefits include:
- Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Generous paid time off varying by role and tenure, plus 10 company-paid holidays.
- Market-leading retirement plan with company match on 401(k) contributions and potential discretionary contributions without vesting period.
- Up to 12 weeks of paid parental leave (eligibility requires 12 months of continuous service).
- Award-winning wellness programs.
- Employee Assistance Fund.
- Commute and parking benefits.
Work Environment
- Primarily office environment, with remote work schedule.
- May require overtime and work outside normal business hours.
- Remote work requires a wired internet connection (not satellite or cellular) with minimum upload speed of 5 Mbps and download speed of 10 Mbps.
- New hires must have access to a personal mobile device to set up Multi-Factor Authentication (MFA) for system access.
Equal Opportunity
The employer is an Equal Opportunity employer committed to a drug and tobacco-free workplace. All qualified applicants will receive consideration without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected status by law. A background check is required.
If accommodation is needed during the application process due to a medical condition or disability, applicants should request assistance accordingly.
Location
Remote role for residents of Oregon, Washington, Idaho, or Utah.