Payment Operations Associate, Data Operations

Overview

The organization is seeking a strategic and detail-oriented Payment Operations Associate, Data Operations to help scale payment architecture and ensure the flawless execution of high-volume international and domestic transactions.

This role focuses on maintaining data integrity across the payment ecosystem and partnering with global banking partners, compliance teams, and internal users to drive efficiency and minimize friction in a fast-paced fintech environment.

Responsibilities

• Process growing volumes of international and domestic payments
• Verify beneficiary account details to ensure accuracy and adherence to AML regulations and internal policies
• Work closely with payment partners and banks to identify and resolve payment issues promptly
• Identify and report processing inefficiencies and support resolution efforts
• Review, improve, and maintain payment formatting rules to reduce payment issues
• Partner with the Compliance team to review and improve internal policies to reduce friction in the AML process
• Communicate with payers directly via email and call to resolve issues and help prevent delays

Requirements

• Undergraduate degree with an interest in financial services or operations
• Strong organizational skills with a deadline-focused approach
• Exceptional attention to detail
• Fluent English (written and spoken); other languages are an advantage
• Willingness and eagerness to learn
• Ability to work independently and drive projects to completion in a fast-paced environment
• Excellent analytical and computer skills, including proficiency in Excel and other online tools (e.g., Google Apps)
• Strong problem-solving orientation and a customer-focused mindset
• Highly effective communication skills
• Positive, can-do attitude with motivation for ongoing continuous improvement

Preferred Qualifications

• Experience in finance, banking operations, or transactional reconciliation

Compensation & Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Competitive time off
• Wellbeing programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with global teammates
• Access to talent and development programs (including management and career mobility initiatives)

Equal Opportunity

The organization is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other protected category under applicable law.