Overview
The Payroll Coordinator is responsible for efficiently processing payroll for assigned shows and serving as the primary point of contact for clients regarding payroll processing. The role requires strong payroll processing knowledge, which may include both union and/or non-union payrolls.
Responsibilities
- Process incoming payroll by breaking of timecards and ensuring compliance with all applicable Federal, State, and Collective Bargaining Agreement regulations.
- Provide exceptional client service by addressing payroll production, tax-related issues, and resolving inquiries with prompt and effective problem-solving.
- Use and demonstrate proficiency in the payroll database system, including relevant programs such as invoice, batch, timecard editor, and reports like timecard verification, fringe, payroll history, cast list, and gross wages.
- Perform quality checks on payrolls to ensure entries are correct according to each client’s specific protocols, including deductions, manually calculated handling fees, and tax adjustments.
- Maintain accurate and organized files for each client/show in accordance with company policies and procedures.
- Build and maintain strong client relationships by responding to questions and resolving payroll-related issues weekly.
- Perform other related duties and projects as assigned.
Requirements
- Strong multi-level relationship-building skills to interact effectively with clients and team members.
- Excellent oral and written communication skills.
- Ability to work effectively toward both team and individual goals.
- Knowledge of using an analytical approach to break payroll for accurate and compliant processing.
- Strong sense of urgency in providing exceptional client service.
- Excellent time management skills to handle multiple tasks and meet deadlines.
- Proficient PC skills, including knowledge of relevant software and payroll database systems.
- Flexibility to adjust priorities to meet client needs.
- Understanding of and commitment to staying informed about industry trends, concepts, products, practices, and financial arrangements.
- Ability to learn advanced payroll concepts and break payroll accurately.
- Willingness to work overtime as needed to meet payroll processing requirements.
Preferred Qualifications
- Minimum of 2 years’ experience processing high-volume payroll (multi-state, entertainment union) for the entertainment industry.
- Knowledge of I.A.T.S.E. locals, guilds, and contracts in the entertainment industry.
Special Work Conditions
- Sedentary role: sitting most of the time, with brief periods of walking or standing.
- May involve exerting up to 15 lbs. of force occasionally and/or negligible force to lift, carry, push, or pull.
Compensation & Benefits
- Compensation: $25.00 - $30.00 per hour.
- Benefits may include:
- Comprehensive medical, dental, and vision coverage
- 401(k) match
- Generous PTO
- Paid parental leave
- Health and wellness programs
- Tuition reimbursement
- Employee discounts
- Benefits are subject to eligibility requirements.
- Compensation is commensurate with factors including relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ.
Location