Overview
The Payroll Manager is responsible for delivering high-quality service across the payroll teams while upholding the organization’s values of caring, expertise, and service.
Responsibilities
- Serve as a resource expert for Managers and other office personnel regarding payroll, value calculator, travel status questions, and related topics.
- Prepare and submit ACH transfers and wires.
- Use working knowledge of Dayforce and Bullhorn (preferred).
- Apply tax knowledge and experience.
- Review payroll payments and log check numbers.
- Manage completion of the Combined Accountability Scorecard (weekly).
- Handle new garnishment orders, gift card entries, and “Our Rewards” tax benefits for field talent.
- Print and review payroll checks and direct deposits.
- Maintain the weekly tax report by state.
- Process Helping Hands bonus payouts.
- Process payroll adjustments.
- Provide pre/post revenue information to senior leadership.
- Communicate root causes of revenue fluctuations and support FP&A with weekly analysis.
- Conduct weekly 1:1s; perform continuous evaluations, annual evaluations, and coaching plans for team members.
- Manage team workflow/volume and participate in hiring.
- Assist revenue managers with discussions regarding pay issues for healthcare professionals.
- Escalate potential fraud issues to Division Manager(s) and Quality Assurance.
- Provide backup and coordinate with payroll compliance and A/R Managers.
- Evaluate current processes, identify improvement opportunities, and implement more efficient practices in collaboration with other managers.
- Support an environment focused on morale, motivation, and teamwork.
- Perform other duties as assigned.
Requirements
- Associate’s Degree or 5 years’ experience.
- Ability to work independently and with other team members.
- Ability to manage work flow and volume.
- Ability to mentor, coach, motivate, and build assigned team members/employees.
- Ability to travel as required.
- Strong organizational skills and ability to complete work in a timely manner.
- Ability to multi-task.
- Ability to communicate effectively with all levels of the organization.
- Working knowledge of computers and software systems, including Microsoft Office products and the Internet.
- Ability to become an expert in pay bill systems and payroll law.
- Detail-oriented and highly organized.
- Change leadership experience and strong leadership skills.
- Ability to work for prolonged periods of sitting, typing, and using a phone and computer.
- Successfully complete onboarding training/tutorials and attend future webcasts/trainings as required.
Preferred Qualifications
- Bachelor’s Degree.
- Working knowledge of Dayforce and Bullhorn.
Compensation & Benefits
This position offers a comprehensive benefits package to eligible employees, which may include:
- Medical Insurance (Choice of PPO and Consumer-Driven Health Plans (CDHP) with HSA eligibility)
- Dental Insurance
- Vision Insurance
- 401(k) with match
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA) - Healthcare and Dependent Care
- Permissive Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Additional company provided and voluntary benefits
Equal Opportunity
The organization is an Equal Opportunity Employer, including disabled/veterans, and is committed to providing reasonable accommodation for individuals with disabilities and disabled veterans.