Overview
This role provides Workday payroll settlement services to a client base in a fast-paced environment with an emphasis on personal initiative. It is an entry-level position designed for someone interested in learning the payroll business and interfacing with clients to deliver payroll expertise and support professional growth.
Responsibilities
- Process payroll settlements in clients’ Workday applications
- Settle on-demand payments as requested
- Maintain client-specific support documentation
- Manage daily control reports
- Perform Treasury exceptions
Requirements
- High school graduate, GED, or equivalent; higher education preferred
- 1–2 years of Payroll Customer Service experience
- Experience with Microsoft Word and proficiency in Excel
Preferred Qualifications
- Knowledge of payroll and payroll processing preferred
- Associate degree or higher preferred
Skills & Competencies
- Energetic and positive
- Strong communication skills with emphasis on outstanding customer service
- Flexible in a changing environment
- Strong organizational skills; able to multi-task and support multiple customers effectively
- Works closely with others in a team, supporting collective goals
- Detail-oriented with good time management
- Ability to establish and maintain effective working relationships
- Ability to meet tight deadlines and competing demands
- Use tact and discretion when handling customer information
- Excellent problem-solving and mathematical skills
Supervisory Responsibility
Location
Compensation & Benefits