Payroll Specialist

Overview

This role supports U.S. payroll service delivery and owns core payroll components. The Payroll Specialist processes accurate, timely, multi-state payroll for all employees, including wages, bonuses, overtime, and deductions. The position also supports payroll systems, reconciliations, regulatory compliance, employee inquiries, issue resolution, and collaboration with HR, finance, vendors, internal and external partners, and government agencies.

Responsibilities

• Support payroll processing with third-party providers, including calculation of wages and deductions and payment of employee wages.
• Process and manage multi-state payroll accurately and on time.
• Manage payroll deductions, garnishments, paycheck adjustments, stop payments, and related reporting.
• Support internal and external audits of payroll procedures and records.
• Respond to payroll inquiries from employees, managers, HRMs, vendors, internal and external partners, and government agencies in an expert, efficient, and timely manner.
• Apply knowledge of NACHA operating rules.
• Manage service delivery metrics for outsourced payroll and internal processes.
• Ensure payroll processes support SOX and operational controls, with complete supporting documentation for audits.
• Maintain documentation and communications for payroll programs, policies, and procedures.
• Define and document payroll banking reconciliations and special processing requirements.
• Maintain dedicated payroll checking accounts separate from general operating accounts to isolate funds, improve security, and simplify auditing.
• Ensure payroll accounts are funded and reconcile accounts after pay cycles.
• Manage ACH file transfers to distribute pay directly to employee bank accounts safely.
• Manage the overpayment process, including partnering with the overpayment vendor to notify employees of errors and arrange repayment of funds.
• Handle pay-related employee escalations with care and consideration for employee impact, business policies and practices, and government regulations.
• Use Excel to complete and submit mass uploads of pay input for vendor processing, review pay results, and manage corrective actions.
• Lead approaches and best practices related to payroll service delivery strategy.
• Support quality processes and strategic priorities.

Requirements

• Bachelor's degree from an accredited university or college, or a high school diploma / GED with at least 4 years of payroll experience.

Preferred Qualifications

• Workday payroll experience strongly preferred.
• Strong attention to detail and high levels of accuracy.
• Excellent organizational and time-management skills.
• Strong oral and written communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong knowledge of the payroll life cycle and Excel, with quick adaptability to HCM systems, tools, and processes.
• Demonstrated judgment in making decisions and handling complex tasks or problems.
• Ability to assess the quality of information provided and ask pertinent questions of stakeholders.
• Ability to develop solutions to problems outside set parameters and construct and provide recommendations.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Demonstrated ability to transfer knowledge and develop others through coaching and mentoring.
• Detail- and numerically oriented, with strong analytical and problem-solving skills.
• Articulate and adaptable, with excellent interpersonal and cross-cultural skills.
• Confidence to challenge and ask questions.
• Ability to maintain confidentiality and handle sensitive information with integrity.

Compensation & Benefits

• Base pay range: $78,000 - 100,000. Specific pay may be influenced by experience, education, and skill set.
• Eligible for an annual discretionary bonus based on a percentage of base salary/ commission based on the plan.
• This posting is expected to close on June 25th, 2026.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach; and an Employee Assistance Program providing 24/7 confidential assessment, counseling, and referral services.
• Retirement benefits include a 401(k) savings plan with matching contributions and retirement contributions, as well as access to Fidelity resources and planning consultants.
• Additional benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
• Benefit plans and programs may be terminated, amended, suspended, replaced, or modified at any time and for any reason, at the sponsor's sole discretion. No individual has a vested right to any benefit under a sponsor's welfare benefit plan or program. This information does not create a contract of employment with any individual.

Location & Work Authorization

• This is a remote position.
• This role will require in-person attendance for New Hire Orientation on Day 1.
• Relocation assistance provided: No.
• The employer will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen, as applicable. Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.
• Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.