PeopleOps Payroll Specialist (Global)

Overview

A PeopleOps Payroll Specialist role is available within the People department of a remote-friendly organization. This full-time, exempt position reports to the VP of People and is based in the US Eastern Time Zone or New York, NY (hybrid). The salary range is $78,000-$85,000 for remote US Eastern Time Zone employees and $86,000-$93,000 for local New York-based employees.

Location

• US - Remote (must be based in Eastern Time Zone) or New York, NY (hybrid)
• Local New York-based team members are expected to work in the office 10–20% of the time.
• All team members must be available to attend key on-site events 2-4 times per year in the New York office; travel expenses are covered.

Working Hours

• Core hours: 8:30 AM - 5:00 PM EST, Monday to Friday
• Flexible working patterns supported, including earlier start times to collaborate with UK colleagues

Responsibilities

• Administer payroll for approximately 250 employees across multiple regions:
  • Bi-weekly payroll for US and Canada
  • Monthly payroll for UK, Australia, and Portugal (1 employee)
• Manage payroll deductions, reconcile discrepancies, and ensure accurate reporting of employee withholdings
• Collaborate with HR colleagues to ensure accurate payment for employees on leaves of absence, including reconciliation of leave scheme payments
• Serve as the primary contact for payroll-related inquiries, monitoring payroll inbox and communication channels to provide timely and accurate responses
• Ensure compliance with all federal, state, provincial, and local payroll tax registrations, filings, and regulations
• Work with People and Finance teams to ensure accurate and timely payroll setup for new hires, including data entry, deductions, benefits, and payroll run coordination
• Administer retirement and pension plans across regions, including US 401(k), UK Pension, Canadian Pension, and Australian Superannuation; coordinate timely funding with Finance
• Produce and deliver cyclical payroll and people data reports
• Support audits by gathering information and responding to documentation requests
• Develop and update payroll-related policies, communications, and employee guidance materials
• Manage ad hoc payroll projects and special initiatives as assigned

Requirements

• Minimum of 2 years experience in Payroll or HR Generalist/People Operations roles including payroll administration
• Experience administering payroll in the UK or US with knowledge of local payroll laws and regulations; experience with multi-region payroll (US, UK, Canada, Australia, Portugal) is a plus
• Ability to manage multiple time-sensitive priorities in a fast-paced, multi-region environment with accuracy and compliance
• Experience using HR Information Systems (HRIS); experience with Deel is a plus
• High proficiency with Microsoft Excel, Google Sheets, Docs, and other web-based applications
• Experience with retirement/pension plan administration is a plus but not required
• Strong problem-solving skills and ability to recommend solutions
• Proactive self-starter with a strong sense of urgency and commitment to meeting employee needs promptly
• Excellent interpersonal and communication skills, with strong attention to detail in written communications and data entry
• Ability to adapt to new payroll processes, system implementations, and regulatory updates
• Ability to maintain confidentiality of sensitive information
• Accountability for decisions and advice provided, including recognition and resolution of mistakes

Benefits

• Company-paid medical, dental, and vision insurance
• Generous paid time off including:
  • 21 days PTO (vacation, personal time, etc.)
  • 14 paid holidays
  • 10 paid sick days
• 401(k) plan with 4% employer match
• Two paid volunteering days per year
• Professional development opportunities
• Flexible working with support for work-from-home setup and equipment
• Month-long paid sabbatical after 5 years of service
• Free snacks, drinks, and breakfast items in offices
• Catered lunch every Thursday at the NYC office
• Regular social activities throughout the year

Work Environment

• Remote team members work from home most of the time; all team members work from home at least some of the time
• Required home setup includes a quiet workspace for video calls and a strong, reliable internet connection
• Local NYC team members receive a stipend for each day worked onsite to offset commute costs

Equal Opportunity

The organization is an equal opportunity employer committed to diversity and inclusion. Recruitment is conducted without regard to race, religion, gender, gender identity, sexual orientation, age, or disability status. The employer values diverse backgrounds and experiences and aims to create an inclusive work environment where all team members can express themselves and perform at their best.

Applicants are encouraged to apply regardless of background or identity. To reduce bias, applicants are asked not to include photos with their resumes or applications.