Phone Auditor
Overview
A well-established organization specializing in debt recovery and financial solutions is seeking a Phone Auditor to join their growing team. This role involves facilitating insurance premium audits for Worker's Compensation and General Liability policies through both incoming and outgoing calls.
Responsibilities
- Understand and apply fundamental guidelines when completing premium audits
- Make daily calls to insureds and agents
- Complete audits in accordance with rules and regulations for specific class codes, states, and clients
- Communicate with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed
- Maintain an average of 35 billable hours per week for full-time employees and 17.5 billable hours per week for part-time employees
Requirements
- Strong judgment and critical thinking skills
- Proficiency with spreadsheets, word processing, and email
- Excellent verbal and written communication skills
- Ability to work effectively in a team environment
- Ability to multitask
- Ability to read, analyze, and interpret financial reports and tax documents
- Bookkeeping experience
- Experience with QuickBooks
- Bilingual skills are a significant advantage
Compensation and Benefits
- Hourly compensation ranging from $17 to $18 per billable hour, depending on experience
- Health, dental, vision, life, and disability insurance options
- 401(k) retirement plan with company matching
- Generous paid time off policy
- Weekly pay
- Monthly reimbursement for miscellaneous expenses such as phone and internet
Equal Opportunity Statement
The employer is an Equal Opportunity Employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.