Overview
This role involves overseeing the financial and operational performance of a portfolio of clients, projects, and strategic business initiatives. You will manage portfolio planning, performance analysis, financial oversight, risk management, resource allocation, and strategic decision-making. The position requires strong financial/analytical skills and stakeholder management, including the ability to manage multiple priorities across a diverse portfolio.
This is a fully remote position with visibility across the organization and direct exposure to senior leadership.
Responsibilities
Portfolio Management
- Own the financial and operational performance of an assigned portfolio of clients, projects, and strategic initiatives.
- Develop portfolio strategies aligned with company objectives and growth plans.
- Monitor portfolio performance against revenue, profitability, utilization, and other key targets.
- Identify opportunities to improve portfolio value, efficiency, and long-term performance.
- Balance competing priorities across multiple projects, clients, and business initiatives.
- Establish portfolio-level KPIs and performance standards.
Financial Performance
- Monitor revenue, gross margin, contribution margin, costs, and profitability across the portfolio.
- Develop portfolio budgets, forecasts, and financial plans.
- Analyze actual performance against budget and forecast.
- Conduct variance analysis and identify key financial drivers.
- Evaluate project and client profitability.
- Identify margin improvement and cost optimization opportunities.
- Prepare regular financial performance reports for leadership.
Portfolio Planning & Forecasting
- Develop short- and long-term portfolio forecasts.
- Model different business scenarios and resource requirements.
- Evaluate the financial impact of new projects, clients, and strategic initiatives.
- Support annual planning and quarterly forecasting processes.
- Monitor changes in demand, pipeline, capacity, and financial performance.
- Identify potential portfolio-level risks and opportunities.
Client & Account Portfolio
- Monitor the financial and operational health of key client accounts.
- Analyze client revenue, profitability, retention, expansion, and engagement trends.
- Identify opportunities for account growth and expansion.
- Partner with Sales and Account Management teams on strategic client planning.
- Support pricing, contract, renewal, and expansion decisions.
- Identify underperforming accounts and develop improvement plans.
Project Portfolio Management
- Oversee the financial performance of multiple projects and engagements.
- Monitor project budgets, revenue recognition, margins, timelines, and resource utilization.
- Identify projects that are at risk of missing financial or operational targets.
- Partner with delivery teams to develop corrective action plans.
- Evaluate resource allocation across projects.
- Support prioritization of strategic projects based on financial and business impact.
Risk Management
- Identify and assess financial, operational, client, and execution risks across the portfolio.
- Develop mitigation strategies for portfolio-level risks.
- Monitor project and client dependencies.
- Establish escalation processes for material portfolio issues.
- Conduct scenario and sensitivity analysis to evaluate potential risks.
- Maintain portfolio risk registers and reporting.
Resource Allocation
- Analyze resource capacity and utilization across the portfolio.
- Support allocation of financial and human resources across competing initiatives.
- Identify capacity constraints and potential resource gaps.
- Evaluate the financial impact of hiring, outsourcing, and project prioritization decisions.
- Partner with Operations and Delivery teams to optimize resource utilization.
Reporting & Business Intelligence
- Develop portfolio dashboards and executive reporting packages.
- Track KPIs related to revenue, profitability, utilization, pipeline, retention, and project performance.
- Consolidate data from CRM, financial, project-management, and operational systems.
- Identify trends and performance drivers through quantitative analysis.
- Present portfolio insights and recommendations to senior leadership.
- Improve portfolio reporting processes and data quality.
Strategic Analysis
- Evaluate new business opportunities and their potential impact on the portfolio.
- Analyze market trends, client needs, competitive dynamics, and growth opportunities.
- Support strategic planning and business development initiatives.
- Develop business cases for portfolio investments and strategic initiatives.
- Provide data-driven recommendations to senior management.
- Support long-term portfolio growth and value creation.
Cross-Functional Leadership
- Work closely with Finance, Sales, Account Management, Operations, Delivery, and Executive Leadership.
- Coordinate portfolio reviews and performance discussions.
- Establish clear ownership and accountability across portfolio initiatives.
- Facilitate communication between business functions and project teams.
- Support strategic decision-making through financial and operational analysis.
Requirements
- 5+ years of experience in portfolio management, financial management, FP&A, consulting, operations, account management, investment management, or a related field.
- Strong understanding of financial analysis, forecasting, budgeting, and profitability management.
- Experience managing multiple clients, projects, business units, or strategic initiatives.
- Strong financial modeling and Excel skills.
- Experience analyzing revenue, margins, costs, and business performance.
- Strong understanding of portfolio-level KPIs and performance management.
- Excellent analytical and problem-solving abilities.
- Strong project and stakeholder-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Ability to communicate financial and operational concepts to senior stakeholders.
- Bachelor’s degree in Finance, Business, Economics, Accounting, Operations, or a related field.
Preferred Qualifications
- MBA, CFA, CPA, PMP, or other relevant professional certification.
- Experience managing a portfolio of B2B clients or professional-services engagements.
- Experience with Salesforce or other CRM platforms.
- Experience with financial systems, ERP platforms, or FP&A tools.
- Experience with Power BI, Tableau, Looker, or other business-intelligence platforms.
- Strong SQL or data-analysis skills.
- Experience with project portfolio management tools.
- Experience with resource planning and utilization management.
- Experience with customer profitability and account segmentation.
- Experience supporting contract negotiations, renewals, and expansion opportunities.
- Experience with strategic account planning.
- Experience in Salesforce consulting, professional services, SaaS, technology, or business services.
- Experience presenting portfolio performance to executive leadership.
- Experience developing executive dashboards and board-level reporting.
- Familiarity with revenue forecasting, pipeline analysis, and recurring-revenue metrics.
- Experience building business cases and investment analyses.
Compensation & Benefits
- $125,000–$170,000 annual salary
- Performance-based bonus
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off and company holidays
- Professional development opportunities
- Access to Salesforce, financial, analytics, and portfolio-management tools
Location