Reconciliation Administrator (Remote)

Overview

This remote (work-from-home) role serves as the primary system administrator and technical liaison for both Workday ERP and Trintech reconciliation platforms. Responsibilities include ensuring data integrity, resolving technical issues, providing first-level user support, and supporting bank and general ledger reconciliations in compliance with SOX guidelines and company policy.

You will work closely with the Reconciliation Department Manager to implement new systems, train staff, and drive continuous process improvement.

Responsibilities

• Own system configuration, matching rules, user access and security, and performance monitoring for both Workday ERP and Trintech platforms.
• Test system updates and enhancements and document configuration changes.
• Perform daily verification and balancing of all file transfers to and from Workday and Trintech.
• Troubleshoot transmission errors and automated feed failures; validate data accuracy and maintain transmission logs.
• Provide first-level technical troubleshooting for reconciliation staff; escalate complex issues to Workday, Trintech support, or IT as needed.
• Document issues and resolutions, tracking items through to closure.
• Configure new accounts and templates in Trintech and support system implementations.
• Train other departments and end users on reconciliation best practices and software use.
• Perform and review bank and general ledger reconciliations in accordance with SOX guidelines and company policy.
• Research and resolve outstanding reconciliation items, including unmatched items, paid-not-issued items, and amount differences.
• Serve as a liaison with banking partners to resolve issues and improve processes.
• Monitor and research suspense account items; notify relevant departments and prepare journal entries to clear discrepancies.
• Escalate aging or unresolved suspense items as appropriate.
• Review Reconciliation Specialists' work for quality, SOX compliance, and adherence to company policy.
• Identify control weaknesses, recommend process improvements, and support audits with appropriate documentation.
• Assist the Reconciliation Department Manager with staff evaluations, workflow prioritization, and performance input.
• Participate in team meetings and support special projects as needed.

Requirements

• Associate degree in Accounting, Finance, Business Administration, or Information Systems is required.
• 5+ years of accounting or reconciliation experience is required.
• Strong analytical, technical, and communication skills with a high attention to detail are required.
• Solid understanding of GAAP and accounting principles and reconciliation processes is required.
• Advanced proficiency in Workday ERP, including system configuration and administration, is required.
• Advanced proficiency in Trintech reconciliation suite, including system administration, is required.
• Expert-level Microsoft Excel skills, including formulas, pivot tables, and macros, are required.
• Experience with file transmission processes and data integration is required.
• Background in bank reconciliations and positive pay processes is required.
• Experience with SOX compliance and internal controls is required.
• Experience training and supporting end users is required.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• 3+ years of system administration or technical support experience.
• Technical certifications related to Workday or Trintech.
• Background in process improvement and system implementations.
• Ability to manage competing priorities and drive process improvement both independently and collaboratively.

Compensation & Benefits

• Competitive compensation designed to reflect expertise and contribution.
• Comprehensive health, dental, and vision insurance plans.
• Life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off.
• Parental leave.
• Subsidized all-in-one subscriptions to support fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses.
• Discounted Texas Rangers tickets for a visit to Globe Life Field.

Location

• Remote (work-from-home) position.

General Employment Expectations

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.