Overview
This position is for a Resource Management, Senior Specialist (Tax) on the Resource Management team in the Northeast region. The organization is a hybrid employer. This role is considered remote, meaning it does not require job duties to be performed within proximity of an office location. Remote employees may be required to be present at an office with scheduled notice for client work, team meetings, or trainings.
Responsibilities
- Continuously monitor utilization levels against business plans, highlighting adverse variances and potential issues for resolution for a minimum of 75 professionals for a designated service line or geography in Advisory, Assurance and Tax.
- Monitor the task list in the Resource Management technology tool to approve resource requests, PTO, CPE, etc.
- For an assigned business unit, understand specialization requirements, timing constraints, staffing continuity, and geographic considerations.
- Maintain an understanding of employee preferences regarding skills, interests, and career development opportunities.
- Apply common resource planning methodologies to support planning and prioritization decisions by cost and by resource skills and interests.
- Deliver monthly metrics on staffing trends/resource activities, improving visibility of unallocated resources and increasing cross-sharing staffing activity.
- Ensure the labor workforce is efficiently planned according to operational requirements and resource management service level agreements.
- Communicate effectively internally with team members and externally with vendors.
- Use a working knowledge of resource management platforms.
- Use influence skills to help others accept planning proposals by promoting procedural best practices, using basic data/logic, or presenting a solid business case.
- Provide additional oversight of processes and technology as needed.
- Support other responsibilities and projects as directed by the Resource Management Center of Expertise.
Requirements
- 4-year undergrad degree in Business Management/Administration, or 4-year undergrad degree in accounting or finance.
- Minimum of 3 years of Tax or Assurance resource management or workforce planning experience.
- Ability to apply resource management procedures and policies and translate them to assigned business unit and business leader(s).
- Strong knowledge of Microsoft Office, specifically strong Excel skills, including the ability to use pivot tables, macros, and summarize analytics via pivot charts.
- Solid understanding of financial statements and utilization metrics.
- Strong organization and time management skills to complete work related activities accurately and timely.
- Exceptional communication, influencing, and analytical skills, including the ability to communicate effectively, tactfully, and courteously using Microsoft PowerPoint.
- Strong oral presentation, listening, and influencing skills.
- Ability to exercise creative problem-solving techniques and provide solutions.
- Up to 10% travel may be required as needed.
Preferred Qualifications
- Experience delivering staffing/resource metrics and improving visibility of unallocated resources.
- Familiarity with resource management platforms and related processes.
Compensation & Benefits
- In New York, the salary range for a Resource Manager, Senior Specialist is $105,000 to $110,000.
- Actual compensation within the range will depend on the individual’s skills, experience, qualifications, and location, and applicable employment laws.
- Salary is one component of a total rewards package that includes a discretionary performance bonus, generous paid time off, expanded and inclusive parental benefits, and access to learning and development platforms.
Location
- Remote (remote employees may be required to attend an office with scheduled notice for client work, team meetings, or trainings).
- Northeast region
Equal Employment Opportunity
The organization is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status, and will not be discriminated against based on disability.