Overview
This hybrid remote position is part of the Resource Management team in the Northeast region. While the role is considered remote and does not require job duties to be performed within proximity of an office location, remote employees may be required to be present at an office with scheduled notice for client work, team meetings, or trainings.
Responsibilities
- Continually monitor utilization levels against business plans, highlighting adverse variance and potential issues for resolution for a minimum of 75 professionals for a designated service line or geography in Advisory, Assurance and Tax.
- Monitor the task list in the RM technology tool to approve resource requests, PTO, CPE, etc.
- For assigned business units, understand specialization requirements, timing constraints, staffing continuity, and geographic considerations.
- Maintain a strong understanding of employees’ preferences regarding skills, interests, and career development opportunities.
- Understand the common methodology for resource planning to support planning and prioritization decisions by cost and resource skills/interests.
- Deliver monthly metrics on staffing trends and resource activities, improving visibility of unallocated resources and increasing cross-sharing staffing activity.
- Ensure the labor workforce is efficiently planned according to operational requirements and resource management service level agreements.
- Communicate effectively internally with team members and externally with vendors.
- Maintain working knowledge of resource management platforms.
- Apply influence skills to help others accept planning proposals by promoting procedural best practices using basic data, logic, or a solid business case.
- Provide oversight of processes and technology when needed.
- Perform additional responsibilities and projects as directed by the resource management center of expertise.
Requirements
- 4-year undergrad degree in Business Management/Administration, or 4-year undergrad degree in accounting or finance.
- Minimum of 3 years of Tax or Assurance resource management or workforce planning experience.
- Ability to apply resource management procedures and policies and translate them to assigned business units and business leaders.
- Strong knowledge of Microsoft Office products, specifically strong Excel skills, including pivot tables, macros, and summarizing analytics via pivot charts.
- Solid understanding of financial statements and utilization metrics.
- Strong organization and time management skills to complete work-related activities accurately and on time.
- Exceptional communication, influencing, and analytical skills, including tactful and courteous communication using Microsoft PowerPoint.
- Strong oral presentation, listening, and influencing skills.
- Ability to use creative problem-solving techniques and provide solutions.
- Up to 10% travel may be required as needed.
Preferred Qualifications
- Review of Universal Job Standards is recommended.
Compensation & Benefits
Salary is one component of the organization’s total rewards package, which includes a discretionary performance bonus and generous paid time off, expanded and inclusive parental benefits, and access to learning and development platforms.
Location
Northeast region. Hybrid remote role; remote does not require duties to be performed within proximity of an office, though scheduled on-site presence may be required for client work, team meetings, or trainings.