Overview
This role supports Resource Management planning for the organization’s Advisory, Assurance, and Tax service lines within the Northeast region.
The position is considered remote and does not require job duties be performed within proximity of an office location. Remote employees may be required to be present at an office with scheduled notice for client work, team meetings, or trainings.
Responsibilities
- Continually monitor utilization levels against business plans, highlighting adverse variance and potential issues for resolution for a minimum of 75 professionals for a designated service line or geography in Advisory, Assurance and Tax.
- Monitor the task list in the resource management (RM) technology tool to approve resource requests, PTO, CPE, etc.
- For assigned business units, understand specialization requirements, timing constraints, staffing continuity, and geographic considerations.
- Maintain an understanding of employees’ preferences regarding skills, interests, and career development opportunity preferences.
- Apply common resource planning methodology to support planning and prioritization decisions by both cost and resource skills/interests.
- Deliver monthly metrics on staffing trends and resource activities to improve visibility of unallocated resources and increase cross-sharing staffing activity.
- Ensure the labor workforce is efficiently planned according to operational requirements and resource management service level agreements.
- Communicate effectively internally with team members and externally with vendors.
- Maintain working knowledge of resource management platforms.
- Use influence skills to help others accept planning proposals by promoting procedural best practices supported by basic data, logic, and a solid business case.
- Provide oversight of processes and technology as needed.
- Support additional responsibilities and projects as directed by the resource management center of expertise.
Requirements
- 4-year undergrad degree in Business Management/Administration or 4-year undergrad degree in accounting or finance.
- Minimum of 3 years of Tax or Assurance resource management or workforce planning experience.
- Ability to apply resource management procedures and policies and translate them to assigned business unit and business leader(s).
- Strong knowledge of Microsoft Office products, specifically strong Excel skills, including the ability to use pivot tables and macros and summarize analytics via pivot charts.
- Solid understanding of financial statements and utilization metrics.
- Strong organization and time management skills to complete work accurately and on time.
- Exceptional communication, influencing, and analytical skills, including the ability to communicate effectively, tactfully, and courteously using Microsoft PowerPoint.
- Strong oral presentation, listening, and influencing skills.
- Ability to exercise creative problem-solving techniques and provide solutions.
- Up to 10% Travel may be required as needed.
Preferred Qualifications
- Experience delivering staffing and utilization metrics and improving cross-sharing of staffing activity.
Compensation & Benefits
In Maryland, the salary range for a Resource Manager, Senior Specialist is $105,000 to $110,000.
Actual compensation within the range will be dependent upon the individual’s skills, experience, qualifications, and location, and applicable employment laws. Salary is one component of the organization’s total rewards package, which includes a discretionary performance bonus, generous paid time off, expanded and inclusive parental benefits, and access to learning and development platforms.
Location
Northeast region.
Remote role: does not require job duties to be performed within proximity of an office location, but scheduled notice may be provided for client work, team meetings, or trainings.
Equal Employment Opportunity
The organization is an equal opportunity employer and provides consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status. No discrimination is made on the basis of disability.