Revenue Operations Lead - $43.27 - $76.92 per hour

Overview

This role is for a Revenue Operations Lead responsible for managing and optimizing the operational infrastructure related to billing, revenue visibility, procurement, compliance, and enterprise deal support within a fast-growing technology environment. The position is highly hands-on and focuses on building scalable systems, maintaining accurate billing operations, supporting enterprise customer processes, managing procurement workflows, and ensuring compliance readiness across daily business operations.

Responsibilities

• Own the end-to-end billing lifecycle, including invoicing, collections, subscription management, credits, refunds, disputes, and billing accuracy
• Create and maintain revenue dashboards to provide visibility into revenue, usage trends, churn, operational spending, and customer expansion metrics
• Extract, structure, and analyze operational and revenue data to support organizational decision-making
• Manage procurement and vendor operations, including subscriptions, contract management, renewals, spend tracking, and cost optimization
• Identify wasteful spending and negotiate vendor terms aligned with a high-growth organization’s needs
• Handle day-to-day operational compliance workflows related to SOC 2, GDPR, audits, questionnaires, documentation management, and vendor security reviews
• Maintain audit readiness and ensure compliance processes remain organized and operational
• Support enterprise customer deal operations by managing procurement paperwork, security reviews, custom billing arrangements, and operational coordination for contract execution
• Build and improve workflows using AI tools and automation platforms to streamline reporting, operational tasks, and repetitive processes
• Continuously improve operational systems, workflows, and internal infrastructure to support scaling business operations
• Collaborate across teams to ensure operational execution is accurate, efficient, and scalable
• Maintain operational visibility and proactively identify process issues before they escalate

Qualifications

• Minimum 3 years of experience in revenue operations, billing operations, growth operations, finance operations, or related operational roles
• Experience managing billing operations, invoicing, subscriptions, collections, procurement workflows, or related processes
• Familiarity with SaaS, API, subscription-based, or usage-based business models
• Strong operational ownership with the ability to manage multiple workflows simultaneously without losing attention to detail
• Experience building dashboards and reports from raw operational or revenue data
• Ability to analyze data and generate actionable operational insights
• Experience with revenue reporting, operational reporting, or business intelligence tools
• SQL knowledge or equivalent data analysis skills preferred
• Experience supporting operational compliance processes related to SOC 2, GDPR, audits, vendor reviews, or security documentation
• Comfortable managing operational aspects of enterprise customer agreements and procurement processes
• Strong systems thinking and process optimization skills
• Experience using AI tools, workflow automation platforms, or process automation solutions to improve productivity and efficiency
• Ability to work independently in a fast-paced, high-growth environment
• Strong organizational, analytical, and communication skills
• Experience operating in environments with high urgency and rapidly evolving operational requirements

Preferred Backgrounds

• Revenue or billing operations experience within SaaS or API-driven companies
• Finance operations experience in high-growth startup environments
• Growth operations experience involving billing, reporting, compliance, and operational process ownership
• Experience as a primary operational owner across multiple business functions
• Experience supporting enterprise customer operations and scaling operational infrastructure

Compensation & Benefits

• Annual salary range: $90,000 - $160,000
• Equity participation opportunity up to 0.05%
• Generous paid time off policy including mandatory PTO and flexible extended time off options
• 12 weeks of fully paid parental leave
• $100 monthly wellness stipend for fitness, therapy, wellness services, or personal well-being expenses
• Up to $1,000 annually for professional development and learning expenses
• Company-sponsored team offsite events
• Three-month paid sabbatical after four years of employment
• Medical, dental, and vision coverage for eligible U.S.-based full-time employees
• Employer-paid short-term disability, long-term disability, and life insurance coverage
• Optional supplemental insurance including accident, critical illness, hospital indemnity, and voluntary life insurance
• Telehealth access for eligible employees
• 401(k) retirement plan for eligible U.S.-based employees
• Pre-tax spending and commuter benefit programs for eligible employees
• Pet insurance options for eligible employees
• Office perks for San Francisco-based employees, including snacks, meals, and transportation support
• Electric bike transportation program for eligible San Francisco employees

Location

• U.S.-based full-time employees eligible for benefits
• San Francisco office perks available for local employees