Sales Strategy & Operations, Senior Analyst

Overview

This role involves building and maintaining an enterprise-grade analytics and data stack to optimize processes and identify improvement opportunities. Analytics are central to decision-making, and success depends on transforming large datasets into actionable business recommendations.

Responsibilities

• Build and maintain data sets, models, and visualizations
• Build and maintain dashboards and reports in Hex, Salesforce, and Google Sheets
• Support and improve Salesforce processes and flows to streamline business operations
• Partner with business stakeholders to define key metrics, improve them, and establish ongoing tracking methods
• Work with engineers and product managers to set data tracking requirements
• Provide guidance, reporting, and dashboards to track and move key metrics
• Proactively present insights by leveraging a deep understanding of operational workflows
• Conduct deep dives across processes to identify the biggest optimization opportunities
• Explore data creatively to uncover impactful business insights

Requirements

• Minimum 5+ years of experience working in analytics or data science
• Ability to present stakeholders with clear, accurate, and impactful data-driven recommendations
• Expertise in developing and maintaining data visualizations
• Ability to connect data to business impact
• Experience building dashboards and reports in Hex, including using Hex’s AI capabilities
• Experience building dashboards and reports in Salesforce
• Experience building dashboards and reports in Google Sheets or Excel
• Experience with Salesforce process and flow development
• Proactive, professional communication
• Comfortable working with and combining data across multiple data sources
• Passion for learning and growing analytical and process improvement skills
• Flexibility to quickly pivot between tasks
• Experience with database design and administration (plus)
• Experience with SQL (plus)
• Experience with Lean and/or Six Sigma methodology (plus)

Compensation & Benefits

Compensation

• Base salary range: $95,000 - $105,000
• The specific salary within this range is based on U.S. location, relevant skills, and experience.
• Additional compensation components such as bonuses, commissions, and equity may be offered (depending on the position).
• In compliance with applicable laws, salary history and criminal history are not requested prior to a conditional offer of employment.

Benefits

• 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Health plans, plus dental and vision insurance
• Competitive time off and parental leave
• Additional benefits include digital tools and financial professional support for understanding equity and financial wellness
• Enhanced mental health support for employees and dependents
• Fertility healthcare and family-forming benefits
• Student loan resources
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Team-building experiences, including virtual social events and team offsites

Location

Compensation is determined based on cost of labor across various markets in the U.S., with the base salary range set for the lowest to highest geographic regions in the U.S.