SBA Special Assets Manager

Overview

This role focuses on managing distressed SBA and commercial credit to support responsible resolution while preserving SBA guaranties, strengthening recoveries, and advancing sound risk management.

As an SBA Special Assets Manager, you will guide criticized, underperforming, and non-performing loans through evaluation, workout strategy, and final resolution—ensuring decisions are grounded in recovery potential, compliance, and long-term impact.

Responsibilities

• Manage a portfolio of criticized, underperforming, and non-performing SBA 7(a), SBA 504, commercial, and small business loans.
• Develop and execute early warning through final resolution strategies, including coordinating the right partners.
• Evaluate borrower viability, collateral coverage, guarantor support, risk ratings, and emerging credit deterioration indicators; translate analysis into clear action plans.
• Lead workout and recovery strategies, including:
  • Restructuring
  • Forbearance
  • Liquidation
  • Settlements
  • Legal enforcement
  • Bankruptcy
  • Charge-offs
  • Post-charge-off collections
• Partner with borrowers, legal counsel, appraisers, auctioneers, and internal stakeholders while maintaining audit-ready files.
• Protect the SBA guaranty and report portfolio performance and loss expectations.

Requirements

• 4+ years of experience in SBA or commercial credit, loan workouts, or special assets, including SBA 7(a) servicing and liquidation.
• Experience supporting commercial loan servicing and collections.
• Bachelor’s degree in Finance (required).
• Ability to make well-supported decisions in situations involving competing risks, sensitive negotiations, and close regulatory scrutiny.

Preferred Qualifications

• Deep expertise in business and commercial loan documentation and servicing.
• Experience designing or improving controlled workflows for exception management, post-close review, servicing, or special-assets operations.
• Experience guiding others, building accountability, or strengthening team performance in complex credit environments.

Skills

• Apply SBA Standard Operating Procedures and commercial loan servicing requirements to protect guaranties and maintain audit-ready documentation.
• Analyze financial statements, collateral positions, borrower viability, guarantor strength, and recovery options to recommend defensible credit actions.
• Develop and execute workout plans with measurable milestones, financial triggers, documentation requirements, and escalation points.
• Lead complex negotiations and coordinate legal counsel and other third-party vendors while managing cost, timing, and expected recovery.
• Resolve documentation, lien, closing, servicing, and exception-management issues using sound judgment and effective controls.
• Communicate portfolio risk, migration trends, strategy, and loss expectations clearly to leaders and cross-functional partners.
• Use Microsoft Excel, Microsoft Word, loan operating systems, and workflow tools to organize analysis, documentation, and reporting.

Compensation & Benefits

Full-time benefits include:

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteer hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account

Location

Not specified in the provided description.