Senior Accounts Receivable Analyst

Overview

This role is responsible for driving the accounts receivable function, including billing, collections, and cash application activities, while supporting the organization’s financial health and operational efficiency. Success requires strong attention to detail, excellent communication skills, and the ability to work independently while collaborating effectively in a remote-first environment.

Responsibilities

• Accounts Receivable Management: Manage the end-to-end accounts receivable process, ensuring timely and accurate invoicing across new business, expansions, contract modifications, auto-renewals, multi-year agreements, and overages.
• Collections: Lead proactive, customer-centric collections to drive timely payments, maintain strong customer relationships, and achieve collections efficiency and cash collection targets using NetSuite and Tesorio.
• Cash Application: Accurately apply and post incoming customer payments (ACH, wire, credit card, and Stripe) to the correct accounts; research and resolve unapplied cash, chargebacks, and short-pays in a timely manner.
• Credit & Billing Adjustments: Issue credit and debit memos; manage customer credit monitoring, including holds and limits; ensure adjustments are accurate and properly documented.
• Data Analysis: Analyze AR trends, aging reports, collections performance, and key metrics to provide actionable insights that improve cash flow, reduce risk, and support accounting leadership.
• Month-End Close: Support month-end and year-end close activities, including finalizing billing procedures, reconciling AR-related accounts, and ensuring accuracy of accounts receivable balances and revenue-related transactions.
• NetSuite & SuiteBilling Expertise: Use deep knowledge of NetSuite and SuiteBilling to execute billing operations, troubleshoot issues, support system enhancements, and drive process improvements.
• Audit Support: Prepare audit schedules, account reconciliations, customer billing support, and other documentation requested by internal and external auditors; assist with SOX controls, testing requests, and process documentation.
• AI & Automation: Use AI tools and automation to streamline AR workflows, accelerate collections, improve forecasting, and identify opportunities to work more efficiently.
• Cross-Functional Collaboration: Work with Sales, Customer Success, Account Managers, Sales Operations, and other teams to resolve billing discrepancies and improve customer satisfaction.

Requirements

• 5+ years of experience in accounts receivable, billing, collections, or a related role, with a proven track record managing complex AR operations.
• Extensive experience with NetSuite ERP and SuiteBilling is highly preferred.
• Strong analytical skills, including the ability to interpret data and deliver actionable insights.
• Exceptional communication skills and a customer-focused approach to collections.
• High level of independence and self-motivation, with demonstrated ability to excel in a remote work environment.
• Proficiency in Microsoft Excel and Google Sheets.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Familiarity with SaaS business models and subscription billing is preferred.
• Comfortable adopting AI and automation tools to increase efficiency.

Preferred Qualifications

• Experience with business tools such as Salesforce, Zendesk, Tesorio, Gmail, and Stripe.
• Prior experience supporting AR operations in a fast-paced, high-growth environment.

Compensation & Benefits

Salary range: $65,000—$75,000 USD

Total compensation package includes bonus, equity, and benefits. Actual earnings may be less or more depending on a candidate’s direct experience, skills, industry knowledge, and location.

Benefits and total rewards include:

• 401(k) match
• Flexible PTO and generous sick time policy
• Comprehensive health plans with generous employer contributions
• 100% company-paid short-term/long-term disability and life insurance
• Company HSA contribution: $100–$200 per month based on tier
• $25 per month lifestyle spending account
• Internet reimbursement: $50/month
• $500 home office stipend
• $10k adoption benefit
• Comprehensive family planning covered on the Meridian Medical Plan

Location

• Fully distributed / remote employees.
• Not eligible for hiring in California or New York metro.

Employment Requirements

• Must be able to pass a federal, state, county background check.
• Must complete a local in-person verification.

Work Authorization

• We are not able to sponsor work visas at this time.