Senior Accounts Receivable Specialist

Overview

A media organization is seeking a Senior Accounts Receivable Specialist to manage credit, collections, billing, and cash receipts. This role involves handling the most complex and specialized accounts, serving as the subject matter expert for Programmatic, Alliance, and Adtaxi accounts. The ideal candidate will apply advanced technical knowledge, accounting expertise, and strong problem-solving skills to oversee these high-complexity portfolios.

Location: This is a fully remote position; candidates must reside in Ohio (OH) or Colorado (CO).

Responsibilities

• Monitor accounts receivable (A/R) aging and customer accounts to minimize past due balances
• Perform customer credit analysis as needed
• Initiate collection communications via calls, emails, faxes, and letters
• Collaborate with Circulation and Advertising Managers on escalating collection actions
• Distribute A/R aging reports and discuss issues with relevant managers
• Use and maintain A/R collections modules within Circulation and Advertising systems
• Conduct customer revenue and A/R trend analysis
• Research, interpret, and resolve complex account issues with minimal supervision
• Work closely with Sales, Billing, Cash Applications, and General Ledger departments to ensure accurate billing and timely collections
• Proactively refine procedures and demonstrate tact, diplomacy, and ethical behavior in client servicing and communication

Requirements

• Comprehensive understanding of program-specific invoicing, revenue recognition, and payment processes
• High accountability due to financial complexity and business impact of key accounts
• Strong accounting and analytical skills to reconcile complex transactions, investigate discrepancies, and resolve billing issues
• Strong sense of urgency and attention to detail
• Proficiency in creating Excel spreadsheets with formulas and 10-key data entry skills
• Excellent analytical skills, initiative, and attention to detail
• Strong interpersonal, team collaboration, and customer service skills
• Advanced knowledge of multiple billing systems, platforms, and specialized advertising programs
• GED or high school diploma required; Associate's degree preferred

Compensation and Benefits

• Hourly wage: $22.00
• Pay is based on factors including geographic location, education, work experience, time in role, and certifications
• Eligible employees may receive benefits including medical, dental, life and disability insurance, 401(k), paid time off, and select paid holidays (benefits subject to eligibility)

Conditions of Employment

• A full pre-employment background check is required
• Candidates must be willing to submit to and pass all necessary background checks

Equal Opportunity

This employer is an equal opportunity organization. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Application Process

• Applications are accepted continuously until the position is filled
• Candidates should submit an online application along with a resume