Senior Decision Support Analyst

Overview

This role is responsible for analytics and reporting related to the organization’s financial, operational, and/or clinical performance. The position partners with stakeholders across hospital and physician organizations to provide general financial and analytical support for major initiatives.

The role uses detailed general ledger (G/L), patient account, or procedure-level information to explain overall trends and quantify key drivers where possible. It also supports the growth and development of junior analysts through mentoring and coaching.

Responsibilities

• Conduct detailed analysis of volume, revenue, cost, and/or profitability to explain financial results and improve business understanding. (30%)
• Perform ad-hoc analyses based on general business trends or at the request of finance leadership. (30%)
• Analyze variances relative to budget, forecast, prior year, or other benchmarks to assess performance and identify improvement opportunities. (10%)
• Combine financial analysis with operational and/or clinical data to provide relevant context and a holistic perspective. (10%)
• Use rate/volume calculations to quantify impact from changes in patient mix, procedure mix, payor mix, or other business shifts. (10%)
• Create and present executive-level summaries of major analytical projects, including key findings, recommendations, and takeaways. (10%)
• Other duties as assigned or requested.

Qualifications

Minimum

• Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, Statistics, or related field OR 6 years of related and progressive experience in lieu of a Bachelor’s degree
• 3 years in Decision Support and Data Analysis
• Proficient in Microsoft Office (Excel, PowerPoint, etc.), including the ability to analyze and interpret data such as financial results, operational metrics, clinical outcomes, and other key datasets
• Ability to work with large quantities of detailed data and translate findings into strategic insights that affect business operations and performance
• Ability to manage multiple projects and meet established deadlines
• Strong communication and interpersonal skills, with the ability to build partnerships across the organization
• Self-starter who drives progress on major projects with minimal supervision

Preferred

• Master’s Degree in Business Administration, Healthcare Administration, or related field
• Proficiency in SQL
• Tableau (or other data visualization tools)
• Alteryx (or other data wrangling/ETL tools)
• R, Python, or other statistical/programming tools
• Experience with Strata or other cost accounting systems
• 3 years in a clinical setting or general understanding of hospital/physician practice operations
• 3 years in the Healthcare industry, particularly as it relates to hospitals or other providers

Compensation & Benefits

• Pay range minimum: $34.29
• Pay range maximum: $54.25

Base pay is determined by factors including qualifications, experience, expected contributions, internal peer equity, market considerations, and business needs. The displayed salary range does not reflect any geographic differential that may apply for certain locations based upon comparative markets.

Compliance & Privacy

Employees must comply with ethical and legal standards and behavioral expectations set forth in the organization’s code of business conduct and company policies.

Because job responsibilities may involve access to covered information, cardholder data, or other confidential customer information, employees must protect it at all times and comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) and applicable privacy policies, procedures, and data security guidelines.

Employees are also responsible for complying with the organization’s Code of Business Conduct, including adherence to applicable federal and state laws, rules, regulations, and required training.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.