Senior Lease Analyst (Rent)

Overview

This role is a Senior Lease Analyst focused on Lease Administration and RENT activities, supporting medium to large, complex accounts—often within a global account management framework. The position emphasizes global rent presentment and/or rent payment activities.

This is a remote working arrangement out of various locations listed.

Responsibilities

• Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for assigned accounts, including boundaries of scope of work, fee structure, billing frequency, and payee information; ensure information is correctly entered and maintained as a client contract in WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Develop and maintain strong client governance programs (e.g., reporting cadence, communication methods, business reviews).
• Track, maintain, and communicate expirations, option exercise dates, and other critical information.
• Work toward achieving a net promoter score representative of strong service delivery and client relationships.
• Manage client escalations and ensure timely resolution of issues.
• Proactively identify account-related risks and formulate mitigation strategies; project manage through solution.
• Oversee and ensure the global team delivers services per the client-specific process and contract.
• Participate in presentations to new or existing clients for new business pitches.
• Manage assignments and delegate database management tasks to global team members.
• Establish weekly calls and ongoing internal communications with global lease administration team members to review work, discuss outstanding issues, and determine next actions.
• Prepare and lead with impactful communication and professional presence.
• Foster effective communication and engage team members to promote collaboration.
• Maintain working knowledge of AI technology and openness to adapting to technology evolution.
• Oversee abstraction or input of rental obligations related to leases and other important lease information per client abstraction standards for assigned accounts.
• Provide final QC for the abstraction process as required for assigned accounts.
• Demonstrate working knowledge of relevant tools (e.g., dashboards, WorkTrac, and other systems).
• Confirm and approve monthly client billing; ensure pass-through expenses are billed according to contract and internal process.
• Provide vendor management support, including invoice review and validation against lease terms; identify discrepancies and partner with vendors to resolve variances.
• Review recovery clauses; set up recovery pools; calculate actual recovery expenses for each tenant; review caps, base years, and non-standard exclusions.
• Prepare and review lease-related financial statements, disclosures, reports, and monthly rental payment schedules and reconciliations as required.
• Produce variance reports comparing budgeted versus actual rent obligations.
• Oversee 3rd party utility management payments.
• Track and collaborate on TI allowance disbursements / landlord obligation fulfillment.
• Maintain lease accounting records in accordance with US GAAP (ASC 842) and IFRS 16 within lease management platforms.
• Ensure compliance with lease accounting standards and company policies.
• Track A/R for assigned clients and escalate to appropriate parties.
• Reconcile accounts with outstanding balances and work with landlords and clients to resolve disputes (e.g., landlord ledger reconciliations).
• Assist with internal and external audits.
• Monitor, review, and approve Rent, CAM, Operating Expense, Tax and Insurance payments to landlords, including reviewing leases to ensure accuracy of charges.
• Review and validate Consumer Price Index adjustments as provided in legal documents.
• Maintain file systems and database data integrity for tenant and lease-related tracking.
• Maintain a record of exceptions and resolve within the database.
• Assist transition manager with new account onboarding and transition processes for assigned accounts.
• Maintain account process, procedures, and playbooks in collaboration with the Director to ensure consistency and compliance with overarching departmental requirements.

Requirements

• 5+ years of relevant experience in commercial real estate lease administration industry and/or accounting and property management, having worked in either (or both) the landlord or tenant sector.
• Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred.
• Working experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems.
• Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure.
• Intermediate proficiency with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.).
• Thorough knowledge of FASB / IFRS accounting rules and general accounting principles preferred.
• Must be effective and have a successful track record working independently, preferably remotely, with strong time management skills.

Preferred Qualifications

• Thorough knowledge of FASB / IFRS accounting rules and general accounting principles.
• Experience with multi-line global accounts involving 1,000+ leases.

Compensation & Benefits

• Approximate compensation range: $75,000 to $85,000.
• Benefits include employer-subsidized medical options (RX, dental, vision), employer-paid basic life/AD&D insurance, and short-term/long-term disability.
• 401k plan with employer match.
• 10 days of sick leave and a minimum of 15-days vacation annually.
• Certain senior-level roles are eligible for unlimited time off.
• 10 paid holidays plus two personal flex days per calendar year.
• Paid parental leave: 12 weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) after successful completion of 90 days of employment.
• Additional benefits may be available under applicable state law.

Location

• Remote working arrangement out of various locations listed above.

Additional Information

• This posting is for an existing vacancy.
• Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor work visas.
• Direct applicants only; no agencies.
• The employer does not use AI-enabled tools to sort or decline applications; decisions are made by the talent acquisition team.
• Massachusetts-specific notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
• Applications will be accepted on an ongoing basis.