Senior Manager, Finance Operations

Overview

This role is responsible for accounts payable, billing, and collections as a single function. You will own procure-to-pay and order-to-cash end to end, partnering with teams across the US, the Philippines, and Colombia.

This is an accounting-led position: AP and AR sit at the start of the financial data flow. When invoices are paid without a PO or bills are issued at the wrong price, the issue often surfaces later in the general ledger. The goal is to ensure transaction data is correct at the source by understanding the accounting impact of every transaction and building controls to prevent downstream errors.

The operating environment includes high-volume physical operations, including multiple manufacturing labs, dental practice and DSO customers across several countries, a large vendor base, and multiple legal entities.

Responsibilities

Accounts Payable (Procure-to-Pay)

• Own the full procure-to-pay cycle: vendor setup, invoice processing, PO matching, approvals, and payment runs.
• Enforce PO compliance and three-way match with Procurement and Operations.
• Manage domestic and international vendor payments across entities and currencies, in partnership with Treasury.
• Own vendor master data quality and 1099 reporting.

Billing and Collections (Order-to-Cash)

• Own billing accuracy, credit controls, and pricing controls across practice and DSO accounts.
• Run cash application and collections, including a clear process for large DSO accounts agreed with Account Management.
• Support the bad debt reserve with aging analysis and collection forecasts.

Controls and Close

• Design and document controls over procure-to-pay and order-to-cash, including segregation of duties built to public company audit standards.
• Deliver AP and AR subledger reconciliations, accruals, and cut-off on the close calendar.
• Serve as the main contact for auditors on AP and AR testing.

Team and Systems

• Lead AP and billing and collections teams, including managers and team leads, with clear SOPs, training, and quality checks.
• Automate invoice capture, approvals, and collections workflows in NetSuite and related tools.
• Set and report on core metrics: DSO, aged receivables, PO match rate, payment accuracy, and cost per transaction.

What Success Looks Like in Year One

• Every invoice is paid against an approved PO or a documented exception.
• A working collections process for aged receivables with a lower DSO.
• AP and AR reconciliations completed early in the close, with no audit adjustments.
• Documented SOPs and controls for every core AP and AR process.

Requirements

• Bachelor's degree in Accounting or Finance.
• 8+ years of experience, including general ledger or public accounting, and 3+ years leading AP, AR, or finance shared services.
• Hands-on knowledge of how AP and AR transactions hit the general ledger, accruals, and revenue.
• Experience in an operational business with high transaction volume: manufacturing, distribution, healthcare services, or logistics.
• Experience leading offshore or BPO teams across time zones.
• A track record of building controls and passing audits, ideally under SOX or PCAOB standards.
• Multi-entity and multi-currency experience.
• Advanced Excel and strong NetSuite or comparable ERP skills.
• Builder mindset: you fix the process, document the fix, and train the team.

Preferred Qualifications

• CPA preferred.
• AP automation or billing system implementation experience.
• Healthcare, dental, or medical device industry experience.
• High-volume B2B or usage-based billing experience.
• Spanish language skills.

Compensation & Benefits

For full-time positions, the employer offers a wide range of comprehensive and inclusive benefits tailored to each country where it operates. Local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.

Location

Work will be supported across teams in the US, the Philippines, and Colombia.

Equal Opportunity & Accessibility

• The employer is an equal-opportunity employer and does not discriminate on protected characteristics.
• The employer complies with the Americans with Disabilities Act (ADA) and provides accommodations for interviews upon request.

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