Overview
This role leads payroll operations for U.S. and Canadian employees, ensuring accurate, compliant, and timely payroll processing. Responsibilities include managing payroll cycles, maintaining regulatory compliance, resolving payroll issues, and supporting reporting and analysis. The position also contributes to process improvements and collaborates with internal teams and external vendors.
Responsibilities
- Manage end-to-end payroll processing for approximately 800 U.S. and Canadian employees on a semi-monthly basis.
- Ensure compliance with federal, state/provincial, and local payroll tax regulations and reporting requirements.
- Resolve payroll issues by coordinating with internal and external partners.
- Partner with People Operations, Benefits, and external vendors to ensure accurate payroll deductions and transactions.
- Serve as a subject matter expert on payroll laws, best practices, and system capabilities.
- Lead initiatives to standardize and scale payroll processes.
- Support year-end activities, including tax filings, W-2s, T4s, and audits.
- Mentor and guide the Payroll Administrator.
Requirements
- Bachelor’s degree in Business Administration, Accounting, Finance, or related field, or equivalent education and experience.
- Seven or more years of payroll processing experience, preferably covering both U.S. and Canadian payroll.
- Strong knowledge of payroll tax regulations across relevant jurisdictions.
- Experience with payroll systems; ADP Workforce Now preferred.
- Effective communication skills and a customer service orientation.
- High attention to detail, organizational, and analytical skills.
- Ability to handle sensitive information with integrity.
- Experience working in cross-functional teams.
Preferred Qualifications
- Certified Payroll Professional (CPP) or equivalent.
Compensation & Benefits
- Pay range and compensation package: determined based on the candidate’s experience, skills, and other relevant factors.
Benefits and perks include:
- Generous performance-based bonus plans
- Comprehensive medical, dental, and vision coverage
- Retirement contributions with immediate vesting
- Company-wide wellness days
- Paid holidays, including birthday leave
- Home office stipend
- Professional development budget
- Well-being stipend
- Paid parental leave
- Employee referral bonus program
- Additional benefits including life/AD&D, disability, and employee assistance programs
Location
- Fully remote (North America payroll responsibilities for U.S. and Canadian employees)